Owolabi Emmanuel Olayemi

EMMANUEL OWOLABI Lagos, Nigeria I Phone: - I LinkedIn Link: www.linkedin.com/olayemi-owolabi- Email:- PROFILE STATEMENT A dependable, enthusiastic, and a result-driven individual with experience in administrative / customer support, data entry / analytics, and marketing / sales. I possess strong organizational, scheduling, and time management skills with the ability to prioritize tasks and meet deadlines. Detailed-oriented data entry specialist with the ability to deliver accurate results. I am customer-focused and empathetic with excellent communication and interpersonal skills and ability to build strong client relationships to improve engagement and ensure satisfaction. I possess problem-solving, negotiation, and market research skills. Ability to work in a team and independently with little or no supervision and able to learn new tools quickly to get the job done effectively. I am eager to employ new skills to improve operational efficiency, offer significant value, and contribute to the growth of the organization. SKILLS Technical Skills: Proficiency in Microsoft Office suite (Word, Excel, PowerPoint), Google Workspace, Report writing, Presentation, Data analysis / visualization (Excel, Google sheet, Stata, PowerBI, SQL), Market Research, Digital Marketing (social media, email management), Telemarketing, Inbound / Outbound calls, Content Creation, Marketing automation (Hubspot, Dial Pad), Customer service and support. Soft Skills: Problem-solving, Effective communication, Organization, Attention to detail, Time management, Teamwork, Proactive and Self-motivated, Confidentiality / initiative, Negotiation and closing deal. WORK EXPERIENCE Administrative Support: Mergvers Consult Limited (Remote) (An architectural firm focused on green buildings and consultations)      Manage executive calendars, schedule appointments, make travel bookings, and coordinate meetings, ensuring efficient use of time. Prepare and proofread documents, emails, and reports, to maintain a high level of accuracy and professionalism. Organize and maintain digital files, important and confidential documents, enhancing accessibility and data retrieval efficiency. Draft documents and update records with personnel and financial data. Perform other tasks assigned by the CEO. Marketing Associate: Provantage Group. (A startup company focused on alternative investments opportunities)        Conducted market research to identify potential customers and competitors for new product launches. Conducted outbound calls to potential and existing clients to promote and sell products and services. Implemented successful marketing campaigns, strategic communications, promotions and social media plans including content creation that increased brand awareness and subscriptions by 20% within Q2 and Q3. Consistently met sales targets achieving 25% of target dependably while aligning with company business plans resulting in a significant increase in investment in Q2 and Q3. Developed and maintained ongoing relationship with prospective and existing clients communication product features and benefits. Determined appropriate course of action, referral, or response to resolve any quality, delivery, or communication issues that led to customer satisfaction. Maintained a high level of customer support and professionalism during calls, and met daily and weekly call quotas. RELEVANT DATA ANALYSIS PROJECTS    PowerBI Project: Analyzed data to identify customer needs and preferences on a travel tour and profer recommendation for improvement. Excel Project: Created market analysis for a cookie factory SQL/PowerBI Project: Used SQL and PowerBI to analyze curriculum assessment obtain from biology lecturers in which recommendations were proffered. PROFESSIONAL SKILLS      HubSpot Inbound Sales Certification Microsoft Excel Adobe Photoshop Growth and Digital Marketing Data Science and AI EDUCATION University of Ibadan, Nigeria | Masters of Education, Curriculum and Instruction NOV 2016 National Institute for Educational Planning and Administration MAY 2012 Obafemi Awolowo University (Adeyemi College of Education Ondo) | Biology Education DEC 2011