Owoade Adesina Olanrewaju

Owoade Adesina Olanrewaju

$15/hr
Customer support and Client Relations
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Ebute Meta, Lagos, Nigeria
Experience:
5 years
OWOADE ADESINA OLARENWAJU 37, Ondo St, Ebute meta, Lagos, Nigeria. |- |-| Linkedin profile Profile Experienced accountant with a proven track record in financial management, reporting, auditing, tax compliance, and risk management. Dedicated to professionalism, integrity, and excellence. Adept at fostering strong customer relations by translating complex financial information into accessible insights, contributing to company growth. Experience CHECKERS LIMITED| ASST. WAREHOUSE MANAGER |- · Optimized inventory management processes, leading to a 25% reduction in stock wastage and improved inventory turnover rate. · Implemented a barcode tracking system, resulting in a 30% increase in order accuracy and a 20% reduction in shipping errors. · Streamlined warehouse layout and workflow, leading to a 15% increase in productivity and a 10% decrease in order fulfillment time. ACCOUNTANT | GREENLAND GLOBAL RESOURCES |- · Initiated the adoption of automated accounting processes, resulting in a 25% reduction in manual entry errors and enhancing overall precision of financial data. · Played a key role in conducting thorough financial audits, resulting in the identification and recovery of ₦5,000,000 in previously undetected discrepancies, bolstering financial integrity. · Developed and implemented a cost-saving strategy that reduced operational expenses by 15%, contributing to the company's bottom line and financial health. CUSTOMER SERVICE REPRESENTATIVE | DIAMOND BANK PLC | 2016 - 2017 · Achieved 98% accuracy in processing cash and check deposits and withdrawals, ensuring precise financial transactions for customers. · Maintained a customer satisfaction rating of 95%, evidenced by positive feedback and repeat business, contributing to the bank's reputation for exceptional service. · Reduced customer wait times by 20% through efficient handling of inquiries and transactions, enhancing overall branch productivity and customer experience. CLIENT SERVICE REPRESENTATIVE | GUARANTY TRUST BANK |- · Ensured the integrity of financial transactions by maintaining a 98% accuracy rate in processing cash and check deposits and withdrawals, fostering trust and reliability among customers. · Cultivated strong customer loyalty by consistently achieving a 95% satisfaction rating, reflected in positive feedback and repeat business, reinforcing the bank's commitment to exceptional service delivery. · Enhanced operational efficiency and customer satisfaction by implementing streamlined processes, resulting in a 20% reduction in customer wait times, thereby optimizing branch productivity and elevating the overall customer experience. Education HIGHER NATIONAL DIPLOMA IN ACCOUNTANCY | JUNE 2016 | YABA COLLEGE OF TECHNOLOGY, LAGOS. Skills & Abilities - Consistency - Attention to detail - Interpersonal skills - Excel software - Business Development - Communication - Strategic Planning - Collaboration - Financial Reporting
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