Oto Abasi Nathan Thompson

Oto Abasi Nathan Thompson

$5/hr
Super Customer Support Service/Virtual Assistant
Reply rate:
33.33%
Availability:
Full-time (40 hrs/wk)
Location:
Uyo, Akwa Ibom, Nigeria
Experience:
5 years
THOMPSON, OTOABASINATHAN - Ot y nat han@gmai l . com l i nkedi n. com/ i n/ ot oabasi t hompson PROFESSI ONALSUMMARY Asapr oact i v eandr esul t sdr i v enmanagementandCust omerSuppor tSpeci al i st ,Ibr i ngasi x y ear t r ackr ecor dofconsi st ent l ymeet i ngcompanyobj ect i v est hr oughexcept i onalcust omerser v i ceand r obustsal esper f or mance.Demonst r at i nga75% successr at ei nachi ev i ngsal est ar get s,Iexceli n adapt i ngt onewsi t uat i onsandov er comi ngchal l engest oopt i mi zeor gani zat i onal ef f ect i v eness. Renowned f ormyar t i cul at ecommuni cat i on,Ihav el ed t eamst o a 40% i ncr easei n ef f i ci ency , est abl i shi ngmy sel fasanat ur all eaderandamet i cul oust eam pl ay er .Myst r ongor gani zat i onaland manager i alabi l i t i eshav ebeenpi v ot ali nhandl i ngupt of i v epr oj ect sconcur r ent l y ,mai nt ai ni nga98% accur acyr at ei npr oj ectex ecut i on.Myappr oachi sal way sal i gnedwi t ht hecompany ' sv i si on, ensur i ng t hatev er yi ni t i at i v eIunder t akecont r i but est ot hebr oadergoal soft heor gani zat i on. EXPERI ENCE Or t i zEmpi r e ManagementConsul t ant Jan2019-pr esent  Speci al i zei nor chest r at i ngmemor abl eev ent sf r om concept i ont ocompl et i on.  Iensur eeachoccasi oni sf l awl essl yexecut ed.  Iadept l y manage l ogi st i cs,coor di nat e wi t hv endor s,and t ai l orexper i ences t o cl i ent speci f i cat i ons, consi st ent l ydel i v er i ngbey ondexpect at i ons.  Wi t hast r at egi cappr oachandor gani zat i onal ski l l s, Iensur eev er yev enti sast andoutsuccess.  Enhanci ngcl i entsat i sf act i onbypr ov i di ngexcept i onalcust omerser v i ceandt i mel ypr oj ect compl et i on.  Booki ngandset upofcl i entschedul es, f l i ght s, accommodat i onsandgener al wel f ar eofCl i ent s.  It r ai nandonboar dnewcust omerser v i cer epr esent at i v es/ host esses  If aci l i t at e cl i entnegot i at i ons r esul t i ng i n mut ual l ybenef i ci alagr eement s and l ongt er m par t ner shi psandcol l abor at i ons.  Imanagesoci al pagesandst r eami ngaccount st oi mpr ov ebr andposi t i oni ngandgr owt h. AI I COI nsur ancePl c Fi nanci al Adv i sor / Sal esAgent Mar2019-Mar2024  Conduct edcompr ehensi v ef i nanci alpl anni ngsessi onswi t hcl i ent st oassesst hei rf i nanci al needsandgoal s.  Pr ov i dedper sonal i zedadv i ceonv ar i ousf i nanci al pr oduct sandi nv est mentoppor t uni t i es.  Dev el opedandi mpl ementef f ect i v esal esst r at egi est opr omot ef i nanci al ser v i ces.  Net wor ki ngandbui l tr el at i onshi pswi t hpot ent i al cl i ent st oexpandcust omerbase.  Of f er edongoi ngsuppor tandgui dancet ocl i ent s, ensur i nghi ghl ev el sofcust omersat i sf act i on.  Resol v edcl i enti nqui r i esandi ssuespr ompt l y , mai nt ai ni ngt r ustandl oy al t y .  I dent i f i edpr ospect i v ecl i ent sandengagi ngcl i ent swi t hcompanypr oduct sandser v i ces. VKSConst r uct i on I nv ent or yManager Aug2019-Nov2019  Cr eat edandupdat edr egul ari nv ent or yr epor t sandr ecor ds.  Recor dedi nf or mat i on, shor t ages, anddi scr epanci est okeepr ecor dscur r entandaccur at e.  Enhancedi nv ent or yaccur acybyconduct i ngr egul araudi t sandi mpl ement i ngef f i ci entt r acki ng sy st ems.  Anal y zedi nv ent or ydat aondai l yusageandact i v i t i es  Coor di nat edwi t hsuppl i er st oguar ant eet i mel ydel i v er yofi nv ent or yandmat er i al s.  Bui l tandnur t ur edposi t i v ewor ki ngr el at i onshi pswi t hv endor sandsuppl i er s. EDUCATI ON Uni v er si t yofUy o, Ni ger i a. Bachel or s, Agr i cul t ur al Sci enceEducat i on Jan2011-Feb2017 PROFI CI ENCI ES  LeadGener at i on  Tel emar ket i ng  Col dCal l i ng  Emai l Management  Tr av el andI t i ner ar ymanagement  Googl eSui t e  Wr i t t en/ Spokencommuni cat i on  Negot i at i ons  Cust omerSuppor t  Appoi nt mentSchedul i ng  Vi r t ual Assi st ant  CRM Tool s CERTI FI CATI ONS  ( CI I N)Char t er edI nsur anceI nst i t ut eofNi ger i a2023-NI ACOM
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