Otiwu Chinemerem Julia

OTIWU CHINEMEREM JULIA Virtual Assistant | Quantity surveying - ✉- Professional Profile Resourceful and detail-oriented Remote Virtual Assistant with a strong foundation in administrative operations, data entry, appointment setting and digital task management. Backed by a degree in Quantity Surveying and hands-on experience in both on-site and remote roles, I offer an exceptional ability to organize, communicate, and support day-to-day office functions in a fast-paced virtual environment. Known for being reliable, tech-savvy, and solution-driven, I ensure timely execution of tasks and professional engagement with teams and clients. Core Competencies ✔ Remote Administrative Support ✔ Calendar & Email Management ✔ File & Data Organization ✔ Task Coordination & Prioritization ✔ Document Preparation ✔ Microsoft Office 365 & Google Workspace ✔ Client Communication & Follow-ups ✔ Tools: Zoom, Slack, Trello, Asana Professional Experience  Virtual Administrative Assistant (Freelance) Remote | Jan 2024 – Present  Provided high-level administrative support to clients including scheduling, inbox organization, and document formatting. Managed calendars, organized virtual meetings, managed Emails and maintained a digital filing system. Created weekly task reports and follow-up emails using Trello, Slack, and Google Docs. Administrative Intern - Quantity Surveying Department one on one contracting firm, Asaba | Sep 2023 – Feb 2024 - Assisted in documentation, BOQ preparation, and material scheduling. Maintained digital records and physical files for projects under supervision. Supported both site and office tasks with attention to detail and efficiency.  Customer service Assistant Ecobank Nig. Onitsha | Jan 2020 – Dec 2021 - Assisted customers by addressing inquiries, complaints, and requests promptly and professionally. Managed customer’s communication through various channels like phone, email, and chat, ensuring clarity and professionalism in every interaction. Process customer transactions, such as failed transaction ratification, blocking of account for safety, while ensuring accuracy and adherence to company policies. Education OND in Quantity Surveying Federal Polytechnic Nekede , owerri | Upper Credit | 2019 B.Sc. in Quantity Surveying Nnamdi Azikiwe University, Awka | Second Class Upper | 2023 Certifications - Professional Virtual Assistant Certification (2024) - Excel for Administrative Professionals (2024) Soft Skills Excellent Communication Proactive Mindset Multitasking Ability Organizational Strength Discretion & Confidentiality References Available upon request.