Otieno Ng'ong'a

Otieno Ng'ong'a 336, 40603 Ng'iya, Kenya - - https://www.linkedin.com/in/otieno-ng-ong-a-296a93235 SUMMARY Detail-oriented and results-driven professional with a strong background in procurement and supply chain management. Adept at managing purchasing processes, maintaining vendor relationships, and ensuring timely and accurate documentation. Proven ability to streamline procurement operations, reduce costs, and enhance efficiency in a fast-paced environment. PROFESSIONAL EXPERIENCE Community Ambassador Intern ALX | Sand Technologies Provided program support by responding to curriculum-related questions on the community support channel, ensuring learner satisfaction and timely issue resolution. Developed weekly newsletters highlighting key program updates and announcements on the community platform. Amplified community engagement by creatively designing and implementing prompts. Supported program event design and execution, ensuring smooth rollouts and positive learner experiences. Monitored community conversations to maintain a supportive and professional environment, aligning all interactions with the community code of conduct. 08/2024 – present Remote, Kenya PSA Supply Chain Academy Coordinator Pamela Steele Associates Oversee the strategic alignment of the PSA Supply Chain Academy with the organization’s goals, enhancing program offerings and student engagement. Managed the setup and content deployment of the Academy’s Learning Management System (LMS), ensuring seamless learner experiences. Developed and implemented a comprehensive marketing strategy that increased program visibility and participation by 30%. Spearheaded the introduction of the Supply Chain Board Game in Kisumu City, attracting over 40 competitors, 5 Kenyan universities, and 3 partners. Monitored LMS analytics to track learner progress, engagement, and completion rates, resulting in a 15% improvement in program retention. 03/2023 – 07/2024 Kisumu, Kenya Executive Assistant Intern Pamela Steele Associates Supported effective communication across all organizational levels, facilitating timely information flow between the CEO, senior management, clients, and staff. Managed digital content across various platforms, increasing online engagement by 25% through strategic social media management and email marketing campaigns. Assisted in program management by coordinating key initiatives, ensuring milestones were met, and providing comprehensive reports that informed decision-making. Conducted research and data analysis to support the CEO in making data-driven decisions, enhancing the overall efficiency of business operations. 12/2022 – 03/2023 Kisumu Procurement Attaché Maseno University Managed procurement processes, including the preparation of Purchase Orders and Contracts, ensuring timely and accurate documentation. Processed invoices for goods and services, guaranteeing prompt payment and maintaining positive vendor relationships. Assisted in daily procurement functions and prepared weekly reports that informed the department’s strategic decisions. 01/2021 – 04/2021 Kisumu • • • • • • • • • • • • • • • • • EDUCATION Bachelor of Business Administration with Information Technology (Supply Chain Management) Maseno University 2016 – 2022 Kisumu, Kisumu Business Intelligence and Data Analysis (BIDA) Corporate Finance Institute 08/2022 – 05/2023 Financial Modeling and Valuation Analysis (FMVA) Corporate Finance Institute 02/2022 – 07/2022 Virtual Assistant African Leadership X (ALX) 01/2022 – 06/2022 SKILLS Learning Management Systems (LMS) Program Management Community Engagement Data Analytics & Reporting Content Creation & Event Management Stakeholder Management LANGUAGES English Kiswahili INTERESTS Community Building & Engagement | Program Development & Innovation | Data-Driven Decision Making | Educational Technology COURSES Certificate in Procurement and Logistics Disaster Ready Organisation Advance Diploma in Modelling and Analytics For Supply Chain Advanced Learning Interactive System 2022 - – present ORGANIZATIONS WeCare CBO Human Resource Manager 01/2023 – present Kisumu, Kenya Siaya Youth Enviromentalist Founder and CEO 01/2022 – present Siaya, Kenya REFERENCES Lavender Otieno, Project Coordinator, Pamela Steele Associates LTD-, - Dr Albert Tambo, HOD Management Science, Maseno University-, - Raymond Oniels, ICT Manager, Pamela Steele Associates-, -