Osward Alvin Paule

 Osward Alvin Paule Address: #05 San Nicolas 1st Lubao, Pampanga, Philippines Mobile Number: (-) - Objective: To obtain a position that will enable me to use my organizational skills, educational background and ability to work well with other people. Professional Background: Freelancer: Data Encoder/Product Lister/FB Media Buyer Skill Set: Fb advertising Product Listing Online Researcher Data Entry Google Spreadsheet Excel Typing Copy Writing Customer Associate Lbc Express Inc. December 2019 – July 2022 San Fernando,Pampanga Duties: Listening to customers’ concerns and handling complaints and returns Giving detailed explanations of services or products Working with a sales team to create better methods to address customer complaints Reviewing customer accounts and transactions while resolving issues Communicating with customers in-person, through email or chat, over the phone or on social media Receiving orders, calculating charges and processing payments Monitoring customer satisfaction levels Referring customers to superiors when necessary Data Encoder/Computer Operator Al Othaim Markets Co/ Zod Bakeries and Pastries September 2014 – February 2018. Riyadh, Kingdom of Saudi Arabia Duties: Prepare documents for data entry Verified, update and corrected source documents Entered data into designated database and forums Checked printouts and performed statistical checks for accuracy Recorded all daily tasks and activities Compiling, encoding, categorizing, calculating, tabulate and auditing data. Handling inbound telephone queries from colleagues / clients regarding data Data manipulation in Excel spreadsheets. Occasionally carrying out various administration tasks like, photocopying, filing. Reviewing validation output and performing specified manual checks on the data to ensure consistency and completeness. Skills and Capabilities: Knowledgeable in Microsoft Dynamics AX12 Experienced in MS Office Word and Excel Typing Speed 45wpm Hardware and Software Installation Familiar with Windows XP,7,8 Operating System Personal Information: Birth date: May 04, 1990 Civil Status: Single Height: 5’7 Gender: Male Nationality: Filipino Language: English and Filipino Educational Background: Tertiary:Mary the Queen College Associate in Computer Technology San Matias Guagua Pampanga- Secondary:Lubao Institute San Nicolas 1st Lubao, Pampanga, Philippines- Primary:Lubao Elementary School San Nicolas 1st Lubao, Pampanga, Philippines- Certification: Certificate of Employment (Customer Associate) Lbc Express Inc. San Fernando,Pampanga July 2022 Certificate of Employment (Computer Operator/Data Entry) Al Othaim Markets Riyadh,Kingdom of Saudi Arabia February 2018 Computer Hardware Servicing NC II Passer TESDA January 2011 I hereby certify that the above information are true and correct to the best of my knowledge