Osuji Chisom Benedict

CHISOM BENEDICT OSUJI https://www.linkedin.com/in/osuji-chisom-benedict-bbb4a823a - •- CAREER OBJECTIVE To provide exceptional remote administrative and technical support, streamlining operations and enhancing efficiency for clients while continuously improving my skills in digital tools, organization, and communication SKILLS         Setting and Achieving Goals. Time Management. Training and Personal Developments. Problem Solving. Customer Service. Digital Marketing. Communication. Public Relation. EDUCATION Brigham Young University Jan 2023 - Jul 2026 Bachelor of Science, Applied Health Provo, Utah  Its an integrated four-year baccalaureate degree program delivered via distance education. It includes a liberal education core curriculum,clinical occupational field knowledge, and a management component. Community Health Planning and Implementation, Community Health Methods and Evaluation, and Epidemiology. LinkedIn Apr 2024 - May 2024 Mentoring, Becoming an Inspiring Mentor Carpinteria, California  It involves sharing knowledge, skills, and experience with another person to help progress LinkedIn Apr 2024 - May 2024 Customer Service, Customer Success Management Fundamentals Carpinteria, California  The process of ensuring customers get desired outcome when using a product or service.  Focus on customer success early  Plot out customer success process Skep Foundation Mar 2023 - Apr 2023 Digital Marketing and E-commerce, Foundations of Digital Marketing Salt Lake, Utah  Its all about connecting people and brands online. An act to use social media, display advertising, email, search engines, and other online channels to attract and engage customers, encourage to make make purchases, and build loyalty. Skep Foundation Mar 2023 - Apr 2023 Project Management, Foundations of Project Management Salt Lake, Utah  It provides a comprehensive range of project management principles and techniques. Develop core tools and techniques for each phase: initiating, planning, executing, monitoring, controlling and closing. LinkedIn Feb 2023 - Mar 2023 Customer Service, Foundations of Customer Service Carpinteria, California  It focuses on fundamentals, general knowledge, terminology and BASIC concepts operated in Customer Service. Byu-Pathway Worldwide Pathway Connect, Life and Professional Skills  It involves life skills and professional skills.  Also introduction to Public Health. Jan 2022 - Dec 2022 Salt Lake , Utah Comprehensive Secondary School Amakohia Uratta Senior Secondary School Certificate Sep 2010 - Jun 2016 College of Education Demonstration School First School Leaving Certificate Aug 2004 - Sep 2010 Owerri, Imo PROFESSIONAL EXPERIENCE Lantana Tech Limited Jul 2024 Office Marketer Ikeja, Lagos  Evaluating credit worthiness by processing loan applications and documentation within specified limits  Interviewing applicants to determine financial eligibility and feasibility of granting loans  Develop and execute marketing strategies and campaigns to promote products or services.  Conduct market research to identify customer needs, preferences, and trends. Online Tutoring Mar 2024 Tutor Ikeja, Lagos  Conducted online tutoring sessions with students on daily day.  Created personalized lesson plans on daily basis, based on student needs and goals.  Communicated with students and parents to track progress and adjust plans as needed on daily basis. Londonian Hotels and Suites Jul 2023 Steward Ikeja, Lagos  Offered excellent wait service to ensure satisfaction. Taking customer orders and delivering food and beverages on daily basis.  Answered menu recommendations, answering questions and sharing additional information with restaurant patrons on daily basis. Winthrop Suites LTD Mar 2022 - Mar 2023 Customer Service Support Owerri, Imo  Helping guests with check-in and check-out, answering inquiries, and resolving complaints promptly  Addressing guest concerns—whether about room issues, services, or special accommodations—to ensure satisfaction  Serving as a link between guests and hotel departments like housekeeping, maintenance, and dining The Church of Jesus Christ of Latter-Day Saints Oct 2019 - Nov 2021 Missionary Ibadan, Oyo  Introduced, taught and invited people to come unto Christ and keeping to commitments through faith, repentance, baptism and gift of holy ghost on daily basis. CERTIFICATES        Community Health Planning and Implementation (2024). Customer Success Management Fundamentals (2024). Becoming an Inspiring Mentor (2024). Coaching and Developing Employees (2024). Customer Service (2023). Foundations of Digital Marketing (2023). Foundations of Project Management (2023).