Osmundo Barbudo Astilla Jr

Osmundo BARBUDO Astilla Jr. Current Job Title : IT Service Desk Analyst / IT Support Specialist PROFESSIONAL SUMMARY A B.S. Information Technology graduate with more than Twelve (12) Years of professional experience in Information Technology, Web Development, Graphic Designing, Software implementation, Software Testing, Hardware Technical Skills, Content Creation, Writing, Video Editing, Digital Marketing, Videography, Photography, Management, Sales, Documentation, Reports, Troubleshooting, System Configuration, Security Setup, Ticketing System and Advertising. PROFESSIONAL OBJECTIVE To secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company. PERSONAL INFORMATION Address:445 Fair & Square Enterprises Building Brgy. De Ocampo Trece Martires City, Cavite - 4109 Contact Nos.:- / - E-mail Address-Date of Birth:February 5, 1988 Nationality:Filipino Civil Status:Married EDUCATIONAL ATTAINMENT & PROFESSIONAL CERTIFICATIONS DEGREE Major:Units in Education School:De La Salle University Dasmariñas , DasmariÑas - Cavite APRIL 2010 Major:Bachelor of Science in Information Technology School:De La Salle University Dasmariñas , DasmariÑas - Cavite Graduate, APRIL 2009 CORE QUALIFICATIONS: Intermediate skills in Programming (CSS/HTML/Python) Can install and maintain computer hardware Familiar in Microsoft windows configuration Experience in software implementation and testing Broad understanding in Software and Hardware Technologically updated High attention to detail Solid organizational and managerial skills Ability to explain design ideas and plans clearly Comprehensive knowledge of relevant legal regulations Excellent Graphic Designing skills Excellent Web Design/Development skills Exceptional content creation and advertising skills Strong written and verbal communication skills Good team-working skills Can work with minimal supervision Management skills / book keeping HR Skills with experiences in interviewing applicants Troubleshooting systems and application issues Quick coordination to team mates Skills in creating tickets using ServiceNow Systems and Footprints Push windows scripts provided with administrative privileges Able to provide complete /detailed documentation of reports in a fast-paced environment WORK EXPERIENCE: IT Service Desk Analyst / IT Support Specialist Analog Devices INC. / NTT Philippines (Nippon Telegraph & Telecommunications Company) 12th Floor, Zuellig Building, Paseo de Roxas corner Makati City Avenue, Makati City February 2020 to present DUTIES & RESPONSIBILITIES: Take calls and provide solutions and fulfill requests of users who report issues with their machines. Manage emails under a shared mailbox and create detailed/complete documentation of reports from the troubleshooting done to resolve issues. Coordinate with other teams to provide fast resolution to issues for user convenience. SALES / OPERATIONS MANAGER / Graphics Designer / Page Admin / Digital Marketing Specialist The SUN Shop | SMART – Trece Branch #445 Fair & Square Bldg. Brgy. De Ocampo Trece Martires City, Cavite February 2015 to present DUTIES & RESPONSIBILITIES: Create daily reports. Manage a number of Customer Care Representatives. Create Social Media and Marketing Materials using Photoshop and maintain social media pages to maintain and improve engagements to customers. Promote products via outbound sales/ office to office and providing services to establishments for potential customers. Oversee inventory and cashiering end of day reports. COMPUTER PROFESSOR De La Salle University - Dasmariñas DBB-B Dasmariñas City, Cavite July 2010 to Oct 2014 DUTES & RESPONSIBILITIES: Create a lesson plan for the college students daily and present them the next day. Make sure of doing creative styles of teaching to grasp attention from students and create required Instructor reports by the Computer Science Department. COMPUTER TEACHER Saint Jude College URC Ave., Salitran IV, Dasmariñas, Cavite November 2009 to April 2010 DUTES & RESPONSIBILITIES: Create a lesson plan for the elementary students (Grade 1 to Grade 6) daily and present them the next day. Make sure of doing creative styles of teaching to grasp attention from students and create required Instructor reports by the Computer Science Department. COMPUTER PROGRAMMER/TECHNICIAN M.V. Santiago Medical Center (Formerly Mark James) Brgy.De Ocampo – Trece Martires City, Cavite July 2009 to October 2009 DUTES & RESPONSIBILITIES: Maintain the system used by all departments including Payroll system and inventory system as well as testing connections within the hospital first thing of the day. Troubleshoot faulty wirings and PC problems for all departments of the hospital. Vb.NET PROGRAMMER Cubes Software Solutions Freelance (home-based) 2008 to 2009 DUTES & RESPONSIBILITIES: Assisted in working on a homebased project for an anonymous company. Responsible for coding, testing and designing a variety of modules for an attendance system for the company. Digital Artist/Web Developer Fair And Square Comm. Inc Brgy.De Ocampo – Trece Martires City, Cavite 2007 to Present DUTES & RESPONSIBILITIES: Create Social Media and Marketing Materials using Photoshop and maintain social media pages to maintain and improve engagements to customers. On the Job Training Toshiba Information Equipment Philippines (HOD Dept.) Laguna TechnoPark – Binan , Laguna Summer 2008 CERTIFICATIONS: UiPath ROBOTICS PROCESS AUTOMATION ORCHESTRATOR (LEVEL 2) ISSUED BY: UiPath DATE OF ACHIEVEMENT: DECEMBER 18, 2019 UiPath ROBOTICS PROCESS AUTOMATION FOUNDATION TRAINING (LEVEL 1) ISSUED BY: UiPath DATE OF ACHIEVEMENT: DECEMBER 18, 2019 UiPath ROBOTICS PROCESS AUTOMATION STARTER TRAINING ISSUED BY: UiPath DATE OF ACHIEVEMENT: DECEMBER 17, 2019 MICROSOFT OFFICE SPECIALIST ISSUED BY: Microsoft DATE OF ACHIEVEMENT: OCTOBER 9, 2013 VERIFICATION CODE: wC9ym-kw9q (verify.certiport.com) MICROSOFT GOLD Certified 2543 – Core Web Application Technologies with Microsoft Visual Studio 2005 (ASP.NET) ISSUED BY: Microsoft PORTFOLIO: Web Pages/Web Development/Web Design/Wordpress/Digital Design: 1. https://ozzyworldcom.wordpress.com/ 2. https://osmundojr.netlify.com/ Online Marketing / Page Maintenance / Graphics Designing: 1. https://www.facebook.com/thesunsmartshopcavite 2. https://www.facebook.com/officialtvpluscavite 3. https://www.facebook.com/CCTV-Installation-Cavite-. https://www.facebook.com/GVENthrift/ 5. https://www.facebook.com/jngshopphilippines/ 6. https://www.facebook.com/ThePOMPshop/ Videography / Editing / Promotional Skills: 1. https://www.youtube.com/TEAMSweets REFERENCES: Mildred Anne Viado - Malaki HR PH / Asia Specialist Analog Devices (Phil) Incorporated-- Liezel Joy A. Barbudo General Manager Fair & Square Enterprises (The SUN Shop | SMART- Leo A. Armintia Regional Postpaid Supervisor SMART Communications- Engr. Jan Berden D. Bermejo Professor (former faculty at DLSU-D) National College of Science & Technology- Eric Bocalan Principal St. Jude Parish School-