Oshinowo Halimat Ayomide

Oshinowo Halimat Sales Representative & Customer Support No 37, Sabo Molode, Ijebuode |- |- Professional Summary: Results-driven sales professional with 4+ years of experience driving revenue growth, customer satisfaction, and loyalty in the software industry. Proven track record of consistently exceeding sales targets, building strong relationships, and resolving complex issues. Professional Experience: Sales Representative Lymah's Hub, January 2020 - July 2022 - Spearheaded strategic account management, achieving 100% sales growth - Built and maintained relationships with 70 key clients, ensuring 100% customer retention - Generated 50 qualified leads through cold calling and prospecting - Scheduled 25 appointments with key decision-makers, achieving 100% sales conversion rate - Made 70 outbound calls daily to new and existing customers Customer Support Representative Discovery Digital LLC, January 2022 - April 2024 - Resolved 50+ customer complaints and issues via phone, email, and chat - Provided product training and support to customers, improving satisfaction ratings by 100% - Built and maintained relationships with 50 clients - Achieved 100% sales conversion rate through effective pitching and objection handling Education: - Bachelor's Degree in Microbiology, Obafemi Awolowo University, 2024 Skills: - Sales Strategy & Planning - Account Management - Customer Relationship Building - Telemarketing & Cold Calling - Customer Support & Service - Communication & Presentation - CRM Software (Salesforce) - Microsoft Office Suite - Negotiation & Closing - Customer Issue Resolution - Product Knowledge - Time Management Certifications: - Inbound Sales Certified, Hubspot Academy, 2024 - Sales Enablement Certified, Hubspot Academy, 2024 Key Achievements: - Consistently exceeded sales targets - Achieved 100% customer retention - Improved customer satisfaction ratings by 100%