Oshilim Ayoola Chioma

AYOOLA CHIOMA OSHILIM Insurance Agent & Sales Specialist | Client Relationship Management | Remote-Ready Nigeria | - |-| | linkedin.com/in/ayoola-chioma-724a371b4 Professional Summary Results-driven Insurance Sales Specialist / Insurance Agent with 6+ years of experience selling and managing insurance products across remote and hybrid environments. Skilled in client relationship management, policy processing, and insurance market knowledge, with a consistent track record of exceeding monthly sales targets and delivering excellent customer service. Proven ability to perform policy reviews, support claims processing, and provide tailored insurance advice to both individual and corporate clients. Proficient in CRM systems and sales automation tools, with a strong commitment to helping clients make informed decisions and ensuring long-term retention. Core Skills Insurance Sales & Client Acquisition • Policy Sales & Lead Generation • Insurance Advisory & Client Service • Cold Calling & Policy Presentations • Cross-Selling / Upselling • Monthly Sales Target Achievement Policy Management & Customer Service • Policy Processing & Reviews • Claims Assistance & Support • Client Relationship Management • Insurance Market Research & Product Knowledge • Remote Communication & Service Delivery Tools & Technical Skills • CRM & Pipeline Management (HubSpot, Salesforce, Zoho) • Outreach & Email Automation (Lemlist, Mailchimp, Snov) • Data-Driven Sales Reporting & Forecasting • Scheduling Tools (Calendly, Google Voice, Aircall) • Workflow Automation (ClickUp, Zapier) Professional Experience Insurance Sales Specialist (Bancassurance) — SanlamAllianz Nigeria Insurance Ltd Apr 2022 – Present | Hybrid, Nigeria • Consistently exceeded monthly and quarterly sales targets, generating a 25% increase in annual revenue from new and existing clients • Built and managed client relationships while conducting policy presentations and policy reviews, resulting in a 20% improvement in conversion rates • Processed new policy applications and supported claims submissions to ensure smooth policy onboarding and client satisfaction • Conducted product knowledge sessions for customers and partner bank staff to increase understanding of available insurance options • Generated sales activity reports and remote forecasts to inform management’s sales planning Business Development Consultant (Contract) — Pro Code Solutions Aug 2025 – Sep 2025 | Remote, UK • Conducted remote market research and developed qualified lead lists, increasing the prospect pipeline by 10% • Executed cold calls and follow-ups, enhancing client engagement and contributing to successful policy and service conversions • Maintained CRM data updates and supported onboarding processes to ensure accurate pipeline management Retail Sales Manager — Mutual Benefits Assurance Plc Sep 2019 – Feb 2022 | Hybrid, Nigeria • Directed insurance sales operations, focusing on client acquisition and retention • Organised cold-calling campaigns and product presentations that led to a 25% increase in policy subscriptions • Performed policy reviews and renewal support, strengthening client relationships and achieving high retention levels • Implemented referral-based selling strategies, creating 45% more sales opportunities and expanding market reach • Produced reports on sales activities and client services to assist management with strategy and market planning Education M.Sc. Information Technology – National Open University of Nigeria | 2025 B.Sc. Computer Science – National Open University of Nigeria | 2019 Certifications • ACIIN – Associate of the Chartered Insurance Institute of Nigeria (In View) • Insurance Agent Certification – CIIN • In-Demand Digital Skills – Digital Witch Support Community Tools & Platforms HubSpot | Salesforce | Zoho | Lemlist | Mailchimp | Snov | Google Voice | Aircall | Calendly | Picktime | Trello | Asana | ClickUp | Zapier | Zoom