Oscar Talavera

OSCAR TALAVERA Risk Investigator- - oscar-talavera Mateares Summary Diligent Risk Investigator with a Finance Degree and experience in fraud prevention, transaction monitoring, and compliance. Skilled in data analysis, incident response, and regulatory frameworks, with a background in tech support (problem-solving, systems troubleshooting) and audit procedures (internal controls, financial reviews). Adept at mitigating risks, improving processes, and collaborating across teams to safeguard operations. Experience Managua Remitly Nicaragua Risk Investigator 10/2022 – 06/2025 Careers Monitored and analyzed customer transactions for potential fraud or suspicious activity • Investigate and assess high-risk transactions, accounts, and fraudulent activity to mitigate financial crime risks. • Analyze customer behavior, transaction patterns, and KYC data to flag suspicious activity. • Apply AML (Anti-Money Laundering), OFAC and fraud prevention frameworks. • Document and escalate findings to compliance/legal teams, ensuring regulatory adherence. • Collaborate with cross-functional teams (Customer Support, Engineering, Legal) to resolve cases efficiently. • Utilize risk management tools to track and report trends. • Recommend process improvements to enhance fraud detection and reduce false positives. Managua Concentrix Technical support specialist 12/2020 - 08/2022 Provided exceptional customer service and technical support to clients, resolving issues promptly and efficiently • Provided L1/L2 tech support, troubleshooting software, hardware, and payment system issues. • Assisted customers and internal teams with transaction disputes, account access, and system errors. • Documented and escalated technical issues to engineering teams for resolution. • Trained users on security best practices and fraud prevention measures. Managua Hospital Monte Espana Assistant Internal Auditor 02/2020 - 06/2020 Conducted comprehensive financial audits to ensure compliance with industry standards and regulatory requirements • • • • • Assisted in financial and operational audits, ensuring compliance with policies and regulations. Reviewed transaction records, invoices, and ledgers for discrepancies. Prepared audit reports highlighting risks and control weaknesses. Supported process improvement initiatives to strengthen internal controls. Demonstrated strong attention to detail, critical thinking, and analytical skills in auditing processes Education Universidad Casimiro Sotelo 02/2017 - 05/2023 Finance Degree Skills Analytical Thinking- Finance analysis Microsoft Excel Problem Solving – Attention to details- Adaptability Customer satisfaction-Customer Service - Manage of CRM systems Risk assessment -Auditing Fraud Detection Regulatory Compliance Regulatory Compliance- Transaction Monitoring Courses & Certificates Accounting Aplication in Spreedsheet at Universidad Centroamericana Financial Accounting Foundations at Universivy of Illinois (Coursera)