Oscar Espinosa Quintero
Brussels Region, Belgium
-linkedin.com/in/oscar-espinosaquintero-a
Summary
I am a very proactive person who likes to create and innovate in all my activities. Always looking for a process
improvement in all activities I perform.
All my professional experience has been for multinational companies, this gave me knowledge in different areas
like Automation and Accounting.
I am very knowledgeable in Salesforce CRM implementing/managing it. I managed it for almost two years doing
productivity reports, dashboards and improving all processes to boost efficiency using Salesforce as the main tool.
I also have experience with databases handling large amounts of data doing business intelligence reports,
connecting Power BI with different Microsoft tools such as Azure DB and Microsoft Access.
RPA experience using Automation Anywhere to automate repetitive processes in F&A departments.
Experience
Business Operations Senior Analyst
Accenture
Nov 2021 - Present (3 months +)
Analysis of multiple F&A departments in order to consolidate data and create a business case for
process improvement. After approval, develop the business case resolution.
Business Operations Analyst
Accenture
May 2020 - Nov 2021 (1 year 7 months)
Develop of transactional databases for F&A departments using Microsoft Access, SQL server and
Azure databases centralizing all files and information. Backing up historical information for graphs and
reports on Power BI.
Develop of RPA bots with Automation Anywhere when required to boost efficiency and always striving
for accuracy and quality.
Accounts Receivable Analyst
STANLEY Security
Sep 2019 - May 2020 (9 months)
Credit and collections analysis for US customers. Development of collections tools and strategies
to improve cash flow using historical databases and aging reports. Salesforce administration and
productivity reports using Power BI.
Oscar Espinosa Quintero - page 1
Credit And Collections Associate
STANLEY Security
Feb 2019 - Sep 2019 (8 months)
Accounts Receivable Specialist
UPS
Feb 2018 - Feb 2019 (1 year 1 month)
Cash Application review to ensure payments were posted correctly for US customers. Salesforce
implementation and training for the Medellin location. Continuous process improvement using
Salesforce and its dashboards to drive KPIs.
Call Center Representative
Webhelp OneLink
Sep 2016 - Jan 2018 (1 year 5 months)
Interpreter
Ejercito Nacional de Colombia
Nov 2014 - Oct 2015 (1 year)
Education
Universidad Nacional Abierta y a Distancia
Industrial Engineering
2018 - 2024
Licenses & Certifications
Automation Anywhere Certified Advanced RPA Professional (V11.0) - Automation
Anywhere-
Skills
Process Improvement • Process Automation • Strategic Planning • Accounting • Analytical Skills •
Business Strategy • Business Process Improvement
Oscar Espinosa Quintero - page 2
