OA
OSCAR ALVAREZ
--#112 Pedro Zerquera street,
Trinidad, Sancti Spiritus 10440
PROFESSIONAL SUMMARY
skillfully pursue sales to achieve profit goals and exceed personal quotas. Use
consultative and relationship-based techniques to capture sales opportunities.
Persuasive communicator with tenacious character. Always oriented to achieve long
term company goals and to grow the business.
SKILLS
Digital marketing
Sales closing
Guest relations
Problem-solving
Creative thinking
Web analytics tracking
Social media engagement
Market research
EXPERIENCE
Sales Associate, Prestige Graphicz, Jan 2020 - Current, Raleigh , North Carolina
Reinvented marketing strategies and Social Network campaigns. Organized new ways to
DM approach and close deals with leads, and generated a new culture to keep warm
leads and clients, familiar and comfortable working with the company. In less than 2
months we had to start hiring new graphic designers not to get overbooked.
Digital Marketing Consultant, Aguacate 112 bar y tapas, Oct 2018 - Current, trinidad
Sales and Customer Service Manager, Locally Sourced Cuba Tours , Feb 2017 - Jun 2020,
Auckland New Zealand
Led customer service strategies to promote engagement and build service-focused
environment.
Reviewed sales results and strategized actions for continued improvement.
Improved the performance of individual team members by motivating and training
each person.
Developed marketing campaigns for upcoming events using social media platforms.
Developed employees to improve their knowledge bases, increase team value and
improve leadership potential.
Tour Leader, Locally Sourced Cuba Tours, Apr 2015 - Jun 2017, Auckland New Zealand
Led individuals or groups to tour site locations and described points of interest.
Tended to tour participant needs and special requests.
Arranged tour and expedition details such as accommodations, equipment,
transportation, and availability of medical personnel.
Commanded attention with strong tone to maintain group focus and keep tours
moving between areas.
Learned important facts about facilities, histories, and local area to offer guests
exceptional experiences.
Delivered feedback to management to help improve tours and features for guests.
Prepared personalized tours by researching the client's topics of interests and the
history of related locations.
Assisted guests of various languages, ethnic backgrounds, and countries in
understanding significance and history of Cuba.
EDUCATION
Associate of Science, Electronics
Osvaldo Herrera institute of informatic and electronic - La Havana, Cuba
Graduated in top 1% of class.
Graduated with honors.
Apr 2008
