Osaze Esosa Sonia

I am a detailed oriented sales and customer service professional with expertise in communication and negotiation. I am results-oriented and driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention, and revenue. Highly adept at training, managing, coaching, and mentoring sales and customer service associates with talent for interacting with staff at all levels of the organization and the public. I am tech-savvy and a team player with great written and verbal communication skills. I'm good with tools like Zoho, Gorgias, Shopify, Zendesk, Active Track, etc. and am always eager to learn new things.