Osagie Elisha Edo Taiwo

Osagie Elisha Edo‑Taiwo University of Benin, Ugbowo, Nigeria, 300283-| - Professional Summary Virtual Assistant and Customer Support Representative with over four years of remote experience. I’ve handled email, chat, and phone support; managed schedules and basic admin tasks; and used Salesforce CRM to keep everything on track. I stay calm under pressure, learn new tools quickly, and focus on clear, helpful communication. Core Skills • Email, chat & phone support • Admin tasks & scheduling • Salesforce CRM & Google Workspace • Clear, friendly communication • Fast learner & self‑starter • Remote work discipline & reliability Professional Experience Virtual Administrative Assistant De Psalmist Support Services (Remote) | 2021 – 2024 • Managed inboxes and drafted responses to client and team emails • Tracked tasks and interactions in Salesforce CRM • Scheduled meetings and kept documents organized across shared drives • Worked independently, checking in regularly to align with team needs Customer Support Assistant Etimon Global Resources | 2019 – 2021 • Responded to customer inquiries via email and chat, focusing on clarity and care • Helped format and proofread client‑facing documents • Maintained logs of support interactions for accurate follow‑up Education Bachelor of Physiotherapy University of Benin, Nigeria | February 2025