Curriculum Vitae
Personal Information:
Name:
Orsolya Petho
E-mail:
-
Contact Tel:
-
Objective:
With my more than 10 years of experience as a flight attendant, and also working in
event organization, I have attention to details and strong customer service background.
I always provided outstanding personalized customer service. Working with people is a
passion for me. I’d love to be a part of your team.
Work experience:
Nov 2016-
Hungaroring Sport Zrt – Senior Event Coordinator
June 2015 - Aug 2016
Ostermann Forma1 Kft – Crew Service Manager then
Hospitality Manager ( Red Bull Air Race and Red Bull
sponsored events)
Was responsible to set up and organize all hospitality related
areas on the events and on the Air Race (like VIP lounges,
Pilots’ lounges, Media Center, Crew and Pilots’ catering etc.
and liaising with the international counterpart to maximize
guest experience)
Jan 2015-
OVB Vermogensberatung AG
(Part time)
- Financial adviser
Jul 2014-
Tenka LTD – Freelance VIP Flight Attendant (Part time)
VistaJet Luftfahrtunternehmen GmbH – VIP cabin hostess
(Flying Bombardier aircrafts such as Lear60, CH605, CH850,
Global Express)
Jul 2011- Sept 2014
July 2008- Sept 2010
2006- July 2008
Required to work with high profile guests
Consistently delivering excellent services to customers by
utilizing personal skills as a champion of service.
Responsible for the management of the aircraft, which
required good organizational, communication and problem
solving skills, ability to work alone, being very flexible
Etihad Airways (UAE) - Cabin Manager
Required to oversee the service delivery to all cabin
classes (First- Business-, Economy class)
Required to liaise with ground operations regarding flight
details, passenger loading, OTP, safety and security briefings
Responsible for the management of the aircraft cabin
and cabin systems
Leading and managing a team of up to 16 Cabin Crew and for
service delivery up to 400 guests.
Coach and mentor a team from 120 different nationalities and
booster their morale, for effective execution of different duties,
empowering them to achieve a premium level of onboard
service, PR and hospitality.
Complete performance reviews and provide structured
feedback to crew ensuring shortfalls are addressed and
development plans are put in place ensuring expectations are
met.
Rated to operate Boeing 777, Airbus 319/320/330/340
Malev Hungarian Airlines - Purser & Part-time check- in staff
Rated to operate B737/ F-70/ CRJ-200
Spent all personal time off working as part time check in staff
-
Malev Hungarian Airlines – Cabin Crew
-
DO&CO Catering (Austria) – VIP waitress
-
Event staff for Formula1 races all over the world
Requires to provide host and F&B services to high profile
event functions, VIP corporate events, racing teams and
guests
Nemes 2000 Party Service Budapest – Event staff
Event and catering staff for medium and large size
private and corporate functions
Required to host and manage large events up to 350 pax
supervising a team of up to 15 wait staff
Education:-
Budapest Business School – College of Commerce, Hospitality
and Tourism
Economist specializing in hospitality and hotel management
(BA degree)
I was a member of the University Study Committee & later was the Vice President of
the Study Committee. Responsibilities: induction of the freshmen; budgeting and
organization of social events; fundraising; calculation and reporting of student
scholarship payments; student- teacher conflict liaison.
Additional trainings:
2009
Etihad Academy (UAE):
1997
Inspired Service (First and business class Service)
Crew Management course
First Aid course
Conflict Management
B-category driving license
Languages:
Hungarian
English
German
References:
Available on request.
Native language
Fluent
Basic level
