I am a proficient proof reader with a keen eye for detail, top notch writing and listening skills. Having worked as a customer service officer for a period to two to three years,I have sufficiently developed my listening and problem solving skills with the goal of customer satisfaction in mind.I understand that as a company,customer satisfaction in turn ensures customer retention and as such doing all within my possible capacity to provide proper complaints/problem solving services to ensure satisfaction is a key part of my job as a customer service officer.