Orlando Ramirez

Contact- (Mobile) orlando.ramirez.tejada@gmai l.com www.linkedin.com/in/orlandoramirez (LinkedIn) Top Skills Digital Asset Management Jira Jira Service Desk Orlando Ramirez Visual Design Lead at FLASH Distrito Nacional, Dominican Republic Summary Experienced Executive Officer with a demonstrated history of working in the publishing industry. Skilled in Photography, Technical Support, Advertising, Quality Assurance, and Efficent. Strong entrepreneurship professional with a Licentiate degree focused in Marketing from Universidad Catolica Santo Domingo. Languages English (Full Professional) Spanish (Native or Bilingual) Certifications Contact Center Agent Skills Program Boost Mobile Customer Care Training T-mobile Flex pay Customer Care Training Experience FLASH 7 years 5 months Visual Design Lead January 2020 - Present (4 years 6 months) Marketing Analyst January 2018 - January 2020 (2 years 1 month) Support Technician February 2017 - January 2018 (1 year) Interstellar Graphic Designer July 2021 - January 2022 (7 months) Santo Domingo, Distrito Nacional, Dominican Republic Neo Tech RD Chief Executive Officer December 2014 - August 2017 (2 years 9 months) Santo Domingo, R.D Personal Project of a Virtual technology store Money Auto RD Community Manager Money Auto RD January 2016 - May 2016 (5 months) - Social Media Management of Money Auto RD Page 1 of 3 - Content Creativity. Berry 6 years 1 month Market Prep Analyst March 2015 - February 2016 (1 year) Market preparation, segmentation and allocation of accounts for sales per division. NYPS Contract Keyer July 2010 - March 2015 (4 years 9 months) Verification of orders and publishing contracts, validation of ads and graphics. PPT Keyer & Indexer February 2010 - July 2010 (6 months) typing and indexing of orders and contracts that will be delivered and published in the Yellow Pages directories. TWG Quality Assurance October 2009 - January 2010 (4 months) Quality control, quality review of representatives and vendors of mixed products via telemarketing. ACS a Xerox Company Customer Service Representative September 2008 - September 2009 (1 year 1 month) Customer Service Representative (T-Mobile), assistance for Customer Service T-Mobile users "Flex-Pay" in the U.S Customer Service Representative (Boost Mobile), customer service support for users of "Pay as you go" Boost Mobile USA Education Universidad Catolica Santo Domingo Licentiate degree, Marketing · (2010 - 2016) Colegio Santa Rosa de Lima Bachelor's degree · (1993 - 2007) Page 2 of 3 Page 3 of 3