Orlando Aguilar

With six years of remote work experience across areas like real estate, insurance, pharmacy, waste management, and e-commerce, I’ve really built up my skills in client communications, whether it’s through phone, email, or chat.

I'm pretty familiar with tools like Zendesk, Shopify, Pipeline, Liondesk, Richpanel, 3CX, ShipHero, and various CRM platforms, and I’m always up for learning new ones. Most recently, I spent two years at Remwaste handling customer support and admin tasks, where I managed calls for drivers, scheduled pickups and deliveries, and made sure everything ran smoothly.

I've also worked with Toll Logistics Australia, where I primarily handled customer inquiries about their deliveries and pickups. I also helped track packages and organize delivery and pickup schedules.

I’m proud of my reliability and consistent attendance, and I don't make any promises I can't keep. I'm a team player but can steer the ship alone if need be. I look forward to working with you to provide excellent customer service and help with anything else you may need.