Orlan Ortiz

Hi I am Orlan Ortiz, I am a technical support engineer, I do remote session to troubleshoot clients problem, I have vast knowledge on network endpoints such as PC, laptop, Telephone, CCTVs. my main work is to install and troubleshoot enterprise network for various type of industry, like hospitals, hotels and schools to name a few.

I am currently a working as a Technical support engineer with 2+ years of experience in an IP distribution company.

Current skill/responsibilities:

• Manage and configure company/client LAN/WAN based on service and request
• Install, configure, maintain network services, equipment and devices.
• Manage Digital Subscriber Line
• IP allocation, subnetting and distribution
• Traffic shaping (Queue, Bursting, Committed information Rate)
• LAN and WAN DHCP setup, NAT/PAT and Port Forwarding configuration
• Load balancing configuration on Routers & Switches
• Dynamic/Static routing configuration (OSPF, BGP, RIP)
• Policy Based Routing source and destination
• Switching configuration and VLAN setup L2/L3•Monitors system performance and implements performance enhancement