Orffea Wallace

Orffea Ciel Wallace Objective: My career interest lies within the Food Service Production & Management industry, my selected area of specialization. It is also a goal for me to enhance my customer service skills. With this interest and background that I plan to move forward to develop academically and professionally. Education2006 – 2008UNIVERSITY OF TECHNOLOGY (UTECH) Pursuing Degree in Food Service Production and Management July – Sept 2003 THE UNIVERSITY OF OKLAHOMA Certificate in Child Care Development II 2002 – 2005HOLMWOOD TECHNICAL HIGH SCHOOL High School Diploma (Home Economics) SubjectExaminationGrade Food and NutritionCXC2 Social StudiesCXC2 Home ManagementCXC2 MathematicCXC2 English CXC3 1998 -2005MICRO PRACTICING PRIMARY & JUNER HIGH SCHOOL School Leaving Certificate AwardsJuly – Sept 2003 Tender Years Child Specialty Center Award for in service training: Licensing Requirement in Child Care Development July – Sept 2003 &2005 Tender Years Child Specialty Center Employment Oklahoma City USA Assistant Teacher Responsibilities Facilitate and monitor learning and recreational activities. Monitor and oversee diet, hygiene and First Aid issues. Interact with parents (customer Service) Dec 2005 – June 2006 Jama Home Villa (Duncans) Housekeeper Responsibilities Making beds Preparing rooms for guest occupancy Ensuring that guest rooms are properly cleaned before, after and during occupancy - Merand Responce Systems (e-services) Superviser/ Debpt Collecter Responsibilities Collecting customer's debt Quality Control on agents calls Managing agent hours and login them for payroll July 2008 June 2009 Strobes Telecommunication (St James) Sales Representative Responsibilities Sell AT&T DSL Provide good customer services Jan 2010 - Sept 2012 ADS Global (St. James) Sales & Customer Care Representative Responsibilities Sell magazine subscription Customer Services Renewal of subscriptions Aug 2013 – April 2014 Elephant Group (St. James) Sales Representative Sep 2014- Dec 2015 Cafe Blue Montego Bay Manager Responsibilities Food quality Control Customer Services Arranging and Supervising employee shift schedule Accounting Jan 2015- Mar 2016 Shadowguard Security Services Technical Manager/Accountant Responsibilities Supervise installation Customer Services Arranging and Supervising employee shift schedule Accounting (payroll, Taxdeductions etc.) Jan 2018- Current Exceptional Hospitality Institute Home Room Teacher Teaching Mathematics English Customer Services Special Project Planning, Promotion & Implementation. Aptitudes HobbiesDebating, Drama, Dance. ReferenceAvailable upon request