Oreoluwa Ogunsanwo

Oreoluwa Ogunsanwo

$6/hr
Technical support engineer
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
29 years old
Location:
Agbado, Ogun, Nigeria
Experience:
3 years
Oreoluwa Ayooluwatomiwa OGUNSANWO 3, Olalere Omibiyi Street, Iju, Ishaga. Lagos state State. Tel:-,- Email:-PERSONAL DETAILS Date of Birth: 1st November, 1995 Sex: Male Nationality: Nigerian State of Origin: Ogun Local Government: Sagamu LGA OBJECTIVE Hard working technical engineer with proven leadership and organizational skills experienced as part of a goal driven team of professionals, providing unequaled service. Seeking to be the best I can be and increase organizational excellence EDUCATIONAL QUALIFICATION University of Ibadan, Ibadan - B.Sc. (Hons.) in Computer Science, Second Class Royal Crown Comprehensive High School, Iju, Lagos West African Senior School Certificate, WASSCE CERTIFICATIONS 2015 Enterprise Systems Fundamentals with SAP ESEFA DESIRABLE SKILLS ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ Ability to learn new things fast Good communication skills Ability to work alone or in a group Interpersonal effectiveness Great customer relations A good command of Microsoft Office Ability to work well under pressure Great with deadlines Hardware troubleshooting Knowledge of window server Knowledge of ERP application - WORK EXPERIENCES Tek Experts, Victoria Island, Lagos State 2020- Till date Position: Technical support engineer Responsibilities: ➢ Resolve technical issues relating to Microsoft 365 services ➢ Research and find solutions to diverse technical problems ➢ Ensure that issues raised by customers are attended to and resolved effectively and efficiently ➢ Ensure organizational daily target are met ➢ Manage customer expectation and give a good presentation of the company ➢ Manage all types of customers professionally Cedarville School, Ibadan, Oyo State - Position: IT support staff and ICT Teacher Responsibilities: ➢ In charge of simple hardware, software and network maintenance of all school computer system ➢ Managing school’s website and social media account ➢ In charge of first level IT support for all staff ➢ In charge of the computer laboratory ➢ Ensure that all new staff accounts are created promptly Royal Crown Comprehensive High School, Iju-Ishaga, Lagos State - Position: IT support staff and Data processing Teacher Responsibilities: ➢ In charge of the computer laboratory ➢ Delivering lessons to students ➢ In charge of simple hardware maintenance of all school computer system ➢ Manage and monitor mobile internet services to ensure optimal availability Lagos State Ministry of Works (Accounts department), Lagos state Position: I.T support and Clerical Intern Responsibilities: ➢ Provide first level support to all members of staff in the department ➢ Helping to resolve all hardware, software and networking issues in the department ➢ In charge of major technological equipment and their code of use ➢ Advise member of staff on how to prevent issues with their assigned computer system ➢ Safe handling of all the codes required to use the peripherals on the network 2017 Ijesa Muslim Middle School Ilesa, Osun State. (NYSC) 2016 – 2017 Position: Subject Teacher (Mathematics) The Postgraduate School, University Of Ibadan, Ibadan Position: IT support Intern Responsibilities: ➢ Receive and document IT technical support or service request ➢ Worked on a team that diagnose and resolve IT related issues in each department ➢ Manage IT asset inventory and the installation of new IT devices ➢ Digitizing of thesis Ph.D. students ➢ Designing of the graphics for the organization website ➢ Attending to and resolving of network problems in each department 2014 – 2015
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