Oreoluwa Ayooluwatomiwa OGUNSANWO
3, Olalere Omibiyi Street, Iju, Ishaga. Lagos state State.
Tel:-,-
Email:-PERSONAL DETAILS
Date of Birth:
1st November, 1995
Sex:
Male
Nationality:
Nigerian
State of Origin: Ogun
Local Government:
Sagamu LGA
OBJECTIVE
Hard working technical engineer with proven leadership and organizational skills experienced as part
of a goal driven team of professionals, providing unequaled service. Seeking to be the best I can be and
increase organizational excellence
EDUCATIONAL QUALIFICATION
University of Ibadan, Ibadan
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B.Sc. (Hons.) in Computer Science, Second Class
Royal Crown Comprehensive High School, Iju, Lagos
West African Senior School Certificate, WASSCE
CERTIFICATIONS
2015 Enterprise Systems Fundamentals with SAP ESEFA
DESIRABLE SKILLS
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Ability to learn new things fast
Good communication skills
Ability to work alone or in a group
Interpersonal effectiveness
Great customer relations
A good command of Microsoft Office
Ability to work well under pressure
Great with deadlines
Hardware troubleshooting
Knowledge of window server
Knowledge of ERP application
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WORK EXPERIENCES
Tek Experts, Victoria Island, Lagos State
2020- Till date
Position: Technical support engineer
Responsibilities:
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Resolve technical issues relating to Microsoft 365 services
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Research and find solutions to diverse technical problems
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Ensure that issues raised by customers are attended to and resolved effectively and efficiently
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Ensure organizational daily target are met
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Manage customer expectation and give a good presentation of the company
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Manage all types of customers professionally
Cedarville School, Ibadan, Oyo State
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Position: IT support staff and ICT Teacher
Responsibilities:
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In charge of simple hardware, software and network maintenance of all school computer system
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Managing school’s website and social media account
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In charge of first level IT support for all staff
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In charge of the computer laboratory
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Ensure that all new staff accounts are created promptly
Royal Crown Comprehensive High School, Iju-Ishaga, Lagos State
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Position: IT support staff and Data processing Teacher
Responsibilities:
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In charge of the computer laboratory
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Delivering lessons to students
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In charge of simple hardware maintenance of all school computer system
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Manage and monitor mobile internet services to ensure optimal availability
Lagos State Ministry of Works (Accounts department), Lagos state
Position: I.T support and Clerical Intern
Responsibilities:
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Provide first level support to all members of staff in the department
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Helping to resolve all hardware, software and networking issues in the department
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In charge of major technological equipment and their code of use
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Advise member of staff on how to prevent issues with their assigned computer system
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Safe handling of all the codes required to use the peripherals on the network
2017
Ijesa Muslim Middle School Ilesa, Osun State. (NYSC)
2016 – 2017
Position: Subject Teacher (Mathematics)
The Postgraduate School, University Of Ibadan, Ibadan
Position: IT support Intern
Responsibilities:
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Receive and document IT technical support or service request
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Worked on a team that diagnose and resolve IT related issues in each department
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Manage IT asset inventory and the installation of new IT devices
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Digitizing of thesis Ph.D. students
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Designing of the graphics for the organization website
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Attending to and resolving of network problems in each department
2014 – 2015