I am an experienced Account Manager with a strong background in team leadership, financial oversight, customer support, and content management. Having worked with management agencies, I have successfully handled client accounts, coordinated projects, and ensured smooth operations.
My expertise also includes basic bookkeeping, where I have managed financial records, tracked expenses, and ensured accurate reporting. Additionally, I have led and managed a team of editors, overseeing content production, ensuring quality control, and meeting deadlines efficiently.
I have also worked in customer support, providing excellent service, handling inquiries, and ensuring client satisfaction. My ability to effectively communicate and resolve issues has contributed to strong client relationships and a smooth workflow.
Account Management – Handling client relationships, project coordination, and workflow optimization.
Customer Support – Managing inquiries, resolving issues, and ensuring client satisfaction.
Team Leadership – Managing and guiding teams to meet performance goals.
Bookkeeping – Tracking expenses, financial reporting, and ensuring budget accuracy.
Content & Project Management – Overseeing editors, maintaining quality standards, and ensuring timely delivery.
Operations & Workflow Optimization – Streamlining processes to enhance productivity and efficiency.