Orande Haslam

Orande Haslam

I am a team manager where I manage a team of 18 persons within a BPO environment
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
29 years old
Location:
St Catherine, Jamaica, Jamaica
Experience:
7 years
EXPERIENCE Alorcia Inc 2015 - 2018 Customer Associate (SME) Customer Associate (SME) I was trained and certified in the areas of Sales, Technical Support and Customer Service Associate. With my time spent I have been transitioned to various accounts where my skills of technical support, sales, reservationist and customer service support were sharpen and developed. After exceeded standard expectations I was promoted to SME where I supervise other Customer Service Associate. Regularly known as support. Saints international modeling agency 2018 - 2019 Male Model I was served with the opportunity to represent Saints international where I was groomed and trained in being a model with high morals and individual developmental sessions and local run ways. Ewarton Medical Centre Ltd ORANDE HASLAM 2023 - 2023 Phlebotomist I was presented with the opportunity to complete work experience as this medical center where I independently took the role of a Registered Phlebotomist. Sutherland Global Services Lot 4 Byndloss, Linstead, St Catherine, Jamaica E:-M:- DOB: June 20 1996 OBJECTIVE 2020 - Current Associate Manager I was onboarded as a regular Associate for technical support via chat platform. After which I was moved to another account. I was certified in the area of bookings representative. It was observed where I exceeded average expectations. Further being promoted to Senior Associate. I then exceeded expectations further being promoted to Associate Manager where I manage both Senior Associates and Associates. EDUCATION Tacius Golding High School - Caribbean Examination Council Grades - Principle Of Accounts (2) Integrated Science (2) Social Studies (3) Principle Of Business (3) To get an opportunity where I can make the best of my potential and contribute to the organization's growth. I am aiming for a position in your company where I can launch my career and build a valuable skill set both in my personal and professional endeavors. SKILLS Performing venipuncture Sales Technical Support Coaching and Development Supervisory management INTERESTS Portmore Community College - Caribbean Examination Council Grades - English Language (2) Mathematics (3) Healthcare Finances Personal growth and development ACTIVITIES Distinction College - Registered Phlebotomy Nursing Grades - NCTVET Certified ABE Certified Distinction College Certified Hearts Trust nta Track and Field Gaming Body building 2023 Supervisory management Level 3 Grades - A Diploma Signature: Orande Haslam PROJECTS Sutherland Global Services I have been gifted the opportunity to lead and manage several ring fence projects and line of business where all were managed and exceeded clients expectations strengthening client relations. ADDITIONAL INFORMATION Reference will be available upon request. ACHIEVEMENTS & AWARDS Repeated #1 Stack Rank both for site and LOB. High School honor rule for the subjects of Integrated Science and Principle of Accounts. Top Team Manager for consecutive months. Rewarded for engagement and development for outlier agents.
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