Opuidi Judith

Opuidi Judith

$7/hr
Customer Support/Virtual Assistant.
Reply rate:
50.0%
Availability:
Full-time (40 hrs/wk)
Location:
Lagos, Lagos, Nigeria
Experience:
7 years
OPUIDI JUDITH PROFESSIONAL SUMMARY Highly experienced and skilled virtual assistant seeking a remote position to provide exceptional administrative support to clients. With a strong background in email management, calendar organization, data entry, and social media management, I excel in providing top-notch support to executives, entrepreneurs, and businesses. Proficient in a range of digital tools and software, including virtual assistance platforms, productivity software, email marketing tools, and social media management platforms. Proven ability to work independently, prioritize tasks, and manage multiple projects simultaneously. Excellent communication and organizational skills, with a strong attention to detail and a commitment to delivering high-quality results. Seeking a challenging opportunity to utilize my skills and expertise to support a dynamic team or individual. CORE COMPETENCIES Calendar Management Cold Calling Email Marketing File Confidentiality Strategic Communication Data Entrv Effective Planning Lead Generation Administrative Support CRM Software TECHNICALTOOLS Virtual assistance platforms: Zoom, Skype, Google Meet Productivity software: Microsoft Office, Google Suite, Trello Email management: Gmail, Outlook, Email marketing tools Social media management: Facebook, Twitter, Instagram, LinkedIn Data entry and management: Excel, Google Sheets, CRM software Time management and organization: Calendly, Scheduling tools PROFESSIONAL EXPERIENCE Virtual Administrative Assistant - Czen Republic Jan 2024 - May 2024 Conducted data entry tasks, including the preparation of lead lists, meeting minutes, and payroll information. Prioritizing accuracy and maintaining confidentialitv. Performed extensive research on products, industry trends, and best practices, providing valuable insights to support clients decision-making processes. Efficiently handled information for marketing and sales campaigns using CRM systems, improving workflows and increasing customer interaction. Successfully handled various administrative tasks, such as creating statements, and invoices, and tracking payments, ensuring the accuracy and currency or financial records Prepared detailed reports on research findings and data trends for client’s allowing comparative analysis . General Virtual Assistant- Express Transport Feb 2022 -March 2023 Executed email marketing campaigns, Including personalized outreach, follow-ups, and drip sequences, resulting in a 20% increase in response rates and lead conversions Skillfully conducted lead qualification by assessing prospect fit and interest, ensuring that only high-quality leads were passed to the sales team, improving conversion rates by 15%. Generated custom reports and dash board to ctracj key performance metric, providing valuable insights for decision makers and contributing to data-driven sales and marketing strategies Virtual Assistant - Rogay Homes April 2020 - Dec 2021 Organized and maintained company data, managed internal communications and monitored project progress to ensure seamless operations. Effectively coordinated team calendars and schedules, mitigating scheduling conflicts and ensuring clients were well-prepared for meetings. Facilitated travel arrangements for customers business visits by booking hotels, renting automobiles, and designing itineraries resulting in smooth travel experiences Effectively managed incoming and outgoing calls and emails, providing prompt responses and organizing inboxes according to client preferences Conducted informational inquiries and scheduled appointments on behalf of clients, enhancing their efficiency and time management. EDUCATION Bachelor's Degree in Business Administration - Delta State University 2015 CERTIFICATION Customer Engagement Specialist Administrative Support - Coursera courses 2023 - Allison 2022
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