Opeyemi Emmanuel Oyeyipo
Lagos, Nigeria
Profile
I am a highly organized, dependable, and results-oriented professional with a genuine passion for
helping businesses grow by delivering meaningful technical and customer support. Over the years, I
have developed strong hands-on experience in identifying and resolving technical issues, supporting
end users, and ensuring systems run efficiently and smoothly. I thrive both when working
independently and as part of a team, consistently demonstrating initiative, accountability, and a strong
work ethic.
I am continually motivated by opportunities to learn, solve problems, and contribute to an
environment where technology supports business success. I am very eager to bring my technical skills,
collaborative mindset, and commitment to excellence into a role where I can grow while making a real
impact.
Education
2017 – 2021
Kwara, Nigeria
B.Sc Computer Science
Kwara State University Malete
Major Courses include: Applied Mathematics, Data Mining, Algorithmic and
Data Structures, Software Engineering, Networking and Computer
programming.
Fully sponsored Grant Beneficiary of the Albert Baker Funds, USA.
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Professional Experience
2024 – Present
Lagos, Nigeria
Cloud/Technical Engineer
Microsoft - Tek Experts
Troubleshooting and resolving complex technical issues across Azure
services, including virtual machines, networking, storage, identity, and
security.
Delivering high-quality technical support to global customers through phone,
email, and remote sessions while being able to analyze logs, diagnostic
outputs, and telemetry data to identify root causes and implement effective
solutions.
Collaborations with Microsoft engineering teams to escalate unresolved
issues and contribute to continuous service improvement.
Utilization of tools such as PowerShell and Azure CLI to replicate customer
issues and perform diagnostics.
Ensuring customer satisfaction by offering clear, professional, and
empathetic support throughout the case lifecycle while staying updated on
the latest Azure tools, features, and technologies to support evolving cloud
environments.
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2022 – 2024
Lagos, Nigeria
Direct Sales Executive/Customer Support
Fidelity Bank PLC
Conducted in-depth market research and kept track of company
performance, and sought out new potential partners and businesses for the
firm.
Analyzed the business growth opportunities and generated professional
presentations at every staff meetings.
Development of self communication skills and presentation of offers to
attract targeted clients which includes individuals and businesses.
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Ability to successfully meet up with the set target of 30 Million Naira in all 4
Quarters of each Year.
New clients on-boarded to the firm had a count of 350 active users which
included individuals and business accounts.
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2023 – Present
Freelancing
Start Ups Researcher/Content Writing
Conducted researches and gathered insights for new businesses.
Collaborated with cross-functional professionals such as Engineers,
Software developers and Marketers to create viable contents for businesses.
Led as the Content Writer at Google Developer Student Clubs (GDSC), KWASU
and Nigerian Association of Computer Science Students (NACOS), KWASU.
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2021 – Present
Frontend Developer (Intern)
Hotels.ng (HNG) & Zuri
Ensured a high level of team work and communication within the team plus
strategy articulation and solutions research/discovery.
Worked effectively with designers and backend developers to determine
problems and offer the right solutions to them.
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2020 – 2022
Lagos, Nigeria
Campus Ambassador (FINANCE)
Cowrywise, Barter by Flutter-wave, United Bank of Africa
Organized and coordinated campus programs to create awareness on
financial disciplines for college Students.
Provided financial literacy programs aimed at supporting wealth building
initiatives.
Referred and on-boarded new users to the platform to generate an increase
in application usage.
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Skills
Personal Skills
Highly motivated, professional and an
organized team player.
Excellent written, verbal communication and
relationship management skill.
Highly skilled internet user with knowledge of
web programs usability, user experience
design and functions, and research methods.
Ability to understand and address customer
concerns with patience and empathy, ensuring
a positive feedback.
Time management and problem
solving/multitasking skill.
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Technical Skills
Excellent knowledge of the Microsoft Office
Suite packages (Word, Excel, and PowerPoint).
Knowledge of Cloud services, Networking and
storage, Microsoft Azure, Dynamics 365
Business Central, and Microsoft 365 CRM tools.
Proficient with HTML, CSS, JAVASCRIPT
LIBRARIES and FRAMEWORKS, PYTHON, UI
DESIGN.
Ability to review and correct Mobile
applications code, contents and projects.
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