Opeoluwa Edema

OPEOLUWA SARAH EDEMA Virtual Assistant | Executive Assistant | Business Development & Operations Support PROFESSIONAL SUMMARY Highly organized and dependable administrative and operations professional with experience supporting executives, founders, and remote teams across multiple functions. Proven ability to manage calendars, inboxes, client communications, recruitment coordination, and business development support in fast-paced, remote environments. Strong customer experience background with a detailoriented, proactive approach to problem-solving and workflow optimization. CORE COMPETENCIES • • • • • • • • • • • • • Virtual Assistant Support Executive Assistant Support Business Development and Sales Support Administrative Operations Lead Generation Calendar & Inbox Management CRM & Lead Tracking Client & Customer Support HR Support and Recruitment Coordination Meeting & Travel Scheduling Documentation & Reporting Process Improvement Remote Team Collaboration PROFESSIONAL EXPERIENCE Virtual Assistant / Executive Assistant – The Honest Investors Remote 2023 – 2025 • • • • • • • Provided high-level executive and operational support to the CEO of a real estate investment and coaching business. Managed complex calendars including discovery calls, coaching sessions, strategy meetings, and client check-ins. Handled inbox management, professional correspondence, follow-ups, and task prioritization. Prepared reports, documents, spreadsheets, and presentations for internal and external stakeholders. Coordinated appointments across multiple time zones, ensuring smooth scheduling for coaching programs. Followed up with leads and active clients to support onboarding, program engagement, and retention Acted as the primary contact between the CEO, clients, and internal teams to maintain clarity and consistency • Maintain confidential records and sensitive information with discretion and accuracy. Business Development & Operations Support – The Honest Investor/ Trustworthy Investment Remote 2023 – 2025 • • • • • • • • • • Generated and qualified leads through multiple channels. Engaged prospects with clear, compelling product pitches. Scheduled appointments and coordinated sales interactions efficiently. Closed sales and contributed to revenue growth. Coordinated and supported client onboarding process and documentation to ensure smooth setup and access. Followed up with hesitant leads to nurture interest and secure conversions. Maintained detailed records of interactions using CRM tools Supported B2C client communication and relationship management. Conducted online research on markets, prospects, and competitors. Improved internal workflows to enhance operational efficiency and service delivery. Administrative Secretary / Operations Assistant – Royal Jewel International School Onsite, Nigeria 2020 – 2024 • • • • • • • Provided day-to-day administrative support to the Director and all departments. Managed administrative operations, scheduling, and office documentation. Acted as the primary contact for clients, students, parents, and external stakeholders. Maintained organized digital and physical filing systems. Assisted with HR-related tasks including interview scheduling, shortlisting candidates, onboarding and staff records. Supported planning and coordination of meetings, events, and internal programs. Managed office operations, including filing systems, data entry, email management, and calendar scheduling EDUCATION Bachelor’s Degree in Accounting Nigeria Professional Training: • Human Resources Management • Customer service • Admin, secretarial and EA • Product Management – 3MTT (Completed) • Product Management – Udemy (In Progress) TOOLS & TECHNOLOGY • Google Workspace (Docs, Sheets, Drive, Calendar) • • • • • • Microsoft Office (Word, Excel, PowerPoint) Scheduling Tools: Acuity, Google Calendar CRM Systems (Sales & Client Tracking) Communication Tools: Zoom, Slack, Email Platforms AI Tools Canva (basic) WORK AUTHORIZATION & AVAILABILITY • • • Authorized for Remote Work Available for Full-Time, Part-Time, or Contract Roles Comfortable working with international business hours