Sometimes, the only thing standing between a frustrated customer and a loyal one… is a patient, attentive support rep who knows how to listen, respond, and follow through.
That’s the kind of professional I strive to be every single day.
I’m Opara Chiemena Deborah—an empathetic and reliable Customer Support Representative who puts people first and a trained Virtual Assistant who helps busy professionals stay organized and in control.
I’ve supported teams across industries like property management, education, loan services, and call centers, where I handled customer concerns, managed schedules, followed up on leads, and kept things running smoothly. Whether it was resolving a tenant’s issue, assisting with loan inquiries, or persuading a hesitant customer during a telemarketing call, I showed up with patience, attention to detail, and a calm voice that got things done.
💡 What sets me apart is my empathy-first approach, attention to detail, and strong commitment to upholding brand excellence. I don’t just answer questions—I create seamless experiences by keeping inboxes clear, calendars aligned, and customer concerns resolved with care.
🔧 Here’s how I support founders, startups, and teams remotely:
📌 Customer Support (Chat, Email, Phone, Socials)
📌 Inbox & Calendar Management
📌 CRM Management & Internal Note Handling
📌 Meeting Scheduling & Coordination
📌 Data Entry, Transcription & Documentation
📌 Slide Creation, Research & Reports
🖥️ Tools & Platforms I’m Proficient In:
Zendesk, Freshdesk, HubSpot, Trello, Asana
Google Workspace, Microsoft Office, Slack, Canva
Calendly, SavvyTime, Zoom, Teams
🙌 My Mission:
To be the dependable support system behind growing brands, ensuring that every message gets answered, every task gets done, and every customer walks away satisfied
🤝 Hire ME
If you’re a founder, startup leader, or recruiter looking for someone who brings heart, skill, and structure into your customer operations or daily workflow.