I am a hyper-organized Project Manager and Business Analyst with over 4 years of experience driving operational excellence and client ROI. I specialize in bridging the gap between complex internal workflows and external client needs, ensuring every project is delivered with a sense of urgency and precision.
With a Six Sigma Yellow Belt and a background in hospitality leadership, I am an expert at identifying process bottlenecks and implementing digital solutions. My experience ranges from managing cross-functional teams of 15+ to building custom Airtable ERP systems and integrating AI agents to automate administrative overhead. As a client-facing PM, I pride myself on building deep, trusting relationships through proactive communication, clear timelines, and a relentless focus on scaling results.
Highlighted Skills:
Agencies & Client Management
• Client-Facing Leadership: Experienced in leading stakeholder calls, managing expectations, and providing transparent project timelines.
• Hyper-Organization: Expert at resource allocation and multi-project coordination using Asana, Slack, and Notion.
• Requirement Gathering: Skilled in translating ad-hoc client requests into structured technical documentation for internal teams.
Technical Project Management
• Modern ERP/CRM Creation: Advanced proficiency in building Airtable systems with integrated barcode scanning for real-time inventory and sales tracking.
• AI Integration: Certified in AI for Project Management, utilizing AI agents to summarize meetings and automate task creation.
• Data-Driven Decision Making: Intermediate SQL and statistical analysis (Minitab/Excel) to track and report client growth metrics.
Process Improvement (Six Sigma)
• Efficiency Optimization: Proven track record of using VSM and Root Cause Analysis to reduce process times by 30%.
• DMAIC Framework: Disciplined approach to eliminating waste and improving the "Sigma" level of business operations.