Ooreoluwa Elizabeth Kelani

Ooreoluwa Kelani 2nd Avenue, Orere Abosan Estate, Awesu, Igbogbo, Ikorodu, Lagos, Nigeria, Lagos, Lagos •- •-• linkedin.com/in/ooreoluwa-kelani- Virtual Assistant Virtual assistant with one year of experience providing administrative, creative, and technical support to clients in a variety of industries. Proven ability to manage multiple projects simultaneously, prioritize effectively, and meet deadlines. Increased client satisfaction by 10% by implementing a new customer feedback system. Reduced administrative workload by 20% by automating repetitive tasks. WORK EXPERIENCE Cassie Luxury Interiors • Lagos, Nigeria • Full-time • 10/2021 - 10/2022 Cassie Luxury Interiors is a full-service interior design firm that specializes in residential and commercial design. They offer a wide range of services, including space planning, furniture selection, color consultation, and project management. Virtual Assistant • Worked well as part of a team, communicating effectively and resolving conflicts. • Worked independently to complete tasks without supervision, demonstrating self-motivation and initiative. • Prioritized tasks and managed time effectively, ensuring that all projects were completed on time • Resolved customer issues quickly and efficiently, resulting in a 95% customer satisfaction rating. • Streamlined the company's project management process, resulting in a 10% increase in productivity. De Vine Food store • Lagos, Nigeria • Full-time • 06/2020 - 01/2021 De Vine Food store is a one-stop shop for all your food needs, with a wide variety of organic and processed foods available in both wholesale and retail formats. Store Manager • Increased workflow process efficiency by 20% in three months, allowing for faster task completion. • Achieved a 95% customer satisfaction rating • Exceeded sales targets by 15%. • Negotiated better prices with suppliers. • Created a positive and productive work environment. • Implemented a just-in-time inventory system that saved the company money. • Successfully managed the store's finances and ensured that the store was profitable. • Conducted regular safety inspections and implemented corrective actions as needed. EDUCATION B.Sc in Biochemistry and Molecular biology Obafemi Awolowo University • Osun state, Nigeria • 04/2018 - 12/2023 I have recently written my final exams and I am awaiting the results. I will be graduating with a Biochemistry and Molecular biology degree in December,2023. SKILLS Ability to work independently and as part of a team, Discretion and confidentiality in handling sensitive information, Excellent written and communication skills in English, Positive attitude and willingness to learn, Proficient in Microsoft Office Suite and Google Workspace, Strong organizational and time management skills, Tech-savvy with the ability to learn new software and tools