Onyinyechi Patrick

Onyinyechi Judith Patrick Virtual Assistant Anambra, Nigeria -- Professional Profile Hi! I am Judith, your dedicated Virtual Assistant ready to streamline your tasks and increase your productivity! I am experienced and detail-oriented Virtual Assistant with a passion for organization and efficiency. Proficient in handling administrative tasks, scheduling, email management, data entry, processing orders and providing top-notch customer support and any other task assigned to me. Area of Expertise ● Exceptional organizational and time management skills. ● Efficient in data entry ● Proficient in using various productivity tools like Microsoft Office, Google Suite, and project management software. ● Expertise in handling travel arrangements, managing calendars, and conducting research. ● Skilled in remote communication tools, ensuring seamless collaboration and prompt responses. ● Adept at managing virtual meetings, ensuring they run smoothly and efficiently. Key Skills ● ● ● ● ● ● Leadership qualities Team Player Excellent communication skills, both written and verbal Good listener Good initiative Knowledge of Communication tools COURSES ATTENDED Introduction to Data Entry. Professional Experience Community Revenue Officer - Anambra Internal Revenue Services, Awka Nigeria (February 2021 – Present) Achievements and responsibilities: 1. Revenue Collection: ○ Collecting taxes, fees, and levies from residents or businesses within the community as per local regulations and policies. ○ Processing payments, issuing receipts, and maintaining accurate records of all transactions. 2. Enforcement and Compliance: ○ Ensuring compliance with tax and revenue laws by monitoring and auditing financial records of individuals or businesses. ○ Investigating cases of non-compliance, delinquency, or irregularities in tax payments and taking necessary actions within the legal framework. 3. Customer Service and Education: ○ Providing information and guidance to community members regarding tax obligations, deadlines, and available payment methods. ○ Offering assistance and addressing inquiries or concerns from taxpayers regarding their obligations or payment processes. 4. Record-Keeping and Reporting: ○ Maintaining detailed and accurate records of revenue collections, payments, and taxpayer information. ○ Generating periodic reports summarizing revenue collections, compliance levels, and any relevant financial data for review by higher authorities. 5. Collaboration and Communication: ○ Collaborating with other departments or agencies to ensure seamless revenue collection processes and information sharing. ○ Communicating effectively with taxpayers, local officials, and stakeholders to foster transparency and understanding of revenue-related matters. 6. Continuous Improvement: ○ Identifying opportunities for process improvement, suggesting changes, and implementing strategies to streamline revenue collection procedures. ○ Staying updated on changes in tax laws, regulations, and best practices in revenue collection and compliance. 7. Conflict Resolution: ○ Resolving disputes or issues related to tax assessments, payment discrepancies, or any concerns raised by taxpayers in a fair and timely manner. Education 2012 - 2014 Higher National Diploma( Chemical engineering ), Institute of Management Technology, Enugu 2009 - 2011 National Diploma( Chemical engineering ), Institute of Management Technology, Enugu 09/2002- 08/2008 SSCE ( WAEC ), Nneato Secondary School, Nneato References References are available upon request.