Onyinyechi Nwabuike

ONYINYECHI NWABUIKE PROFILE CONTACT +234 - onyinyechinwabuike3@gma il.com Ago Palace Way, Okota, Lagos State Dynamic and results-driven Business Development Manager (BDM), Media, and Administrative Specialist with strong experience in customer service, media communications, and operational support. Skilled in streamlining workflows, driving customer engagement, and boosting brand visibility through strategic media and business development initiatives. Adept at identifying growth opportunities, building strong client relationships, and managing multiple priorities in fast-paced environments. Committed to continuous learning, collaboration, and delivering value that drives business growth and operational excellence. WORK EXPERIENCE SKILLS Project Management Public Relations Teamwork Nue Concept Ventures Customer Representative 2023 - TILL PRESENT Provided exceptional customer service, addressing inquiries and resolving complaints. Explaining policies, products, or services clearly and professionally to customers Maintaining a relationship with the customer by checking in, gathering feedback, and offering ongoing assistance. Time Management Leadership Effective Communication Critical Thinking Digital Marketing Media Management Business Management Clients Management LANGUAGES English (Fluent) REFERENCE Available upon request X3M Ideas Operations and Support Staff 2023 Assist in planning, organizing, and streamlining departmental activities. Collaborate with team members to track progress, gather data, and meet project deadlines. Collaborated with team members on various projects and tasks. African Brands Communication Operations and Support Staff 2022 - 2023 Prepared written communications, reports, and documents to ensure smooth operations. Developed adverts and media coverage for client advertisement needs. Evaluated and followed up with clients on adverts gigs. Lagos State Health Management Agency Customer Service Officer 2020 -2021 Monitored policy number metrics, developing actionable insights to improve efficiency and performance Used consultative techniques to understand customer needs, making strategic referrals to hospital partners. Created activities and engagement to enhance customer experience, knowledge, and policy patronage. This Day Newspaper Reporter/Promoter 2019 Wrote news stories for online publication, coordinating images and layout. Pursued and developed stories independently, covering a range of topics, Identify newsworthy stories, trends, and events to cover and promote. Write articles, posts, or scripts that attract and inform the target audience. Work with editors, marketing staff, and stakeholders to align messaging and maintain quality and consistency. Enugu State Broadcasting Service Operations and Support Staff 2017 - 2018 Spearheaded promotional appearances on behalf of the station, increasing sales for advertisers. Research and secure new business prospects, advertising partnerships, and sponsorships. Strategize and implement sales plans to meet or exceed revenue and growth objectives. Ensure seamless execution of campaigns and promotions while aligning with the firm’s brand and objectives. EDUCATION B.Arts (Hons) Mass Communication University of Nigeria Diploma Mass Communication University of Nigeria 2021 2016