ONYINYE OKONKWO
Summary
Proactive and results-driven Executive Assistant and Short-Term Rental Virtual Assistant with over 3 years
of experience supporting C- level business executives and managing business operations. Skilled in
calendar and inbox management, guest communication, property management, streamlining workflows
and project management using tools like Google Workspace, Trello, Asana, Airbnb, VRBO, Guesty,
Hospitable to streamline business operations and boost productivity. Passionate about helping executives
stay organized and delivering exceptional guest experiences across multiple platforms.
Skills
Effective Communication
Time Management
Organization
Calendar & Inbox Management
Property and Reservation Management
Guest Communication (Guesty, Hospitable)
Listing Optimization (Airbnb and VRBO)
Google Workspace
Microsoft Office
Data Entry and Research
Project Management (Trello, Monday.com)
Email Management
Experience
Abeni Estates
Property Manager
08/2024 - 06/2025
Able Sterling LLC
Airbnb Co-host
05/2024 - 05/2025
Competent Global Logistics
Executive Assistant
03/2020 - 05/2024
Managed 6 short-term rental units including check-ins/outs, calendar
syncing, reservations and guest communication.
Managed Reservations using PMS to maintain over 800 5 star
reviews and responding promptly to over 80 inquiries and concerns
weekly.
Coordinated turnover processes and resolved maintenance issues
promptly.
Optimized listings regularly across OTAs increasing occupancy rates
by 42% and platform visibility.
Managed business processes efficiently increasing revenue by 30%
Managed a short-term rental portfolio including check-ins/outs,
calendar syncing, reservations and guest communication.
Coordinated turnover processes and resolved maintenance issues
promptly.
Optimized listings regularly across OTAs increasing occupancy rates
by 30% and platform visibility.
Responded to guest reviews and followed up to ensure 5 star ratings.
Managed CEO’s calendar daily, scheduled an average of 6 meetings
daily.
Reduced scheduling time by 50% using Trello and Google Calendar.
Coordinated logistics for travel, meetings, and events, including
accommodations and flights.
Organized and maintained filing of physical and e-documents.
Drafted reports, prepared documents, and maintained file
confidentiality.
Managed email and inbox communication of 50 emails ensuring a
100% response rate and zero inbox daily.
Managed CEOs projects and workflows using Monday.com and Trello
to streamline operations.
Create SOPs and Business Process Documentation to increase
efficiency and improve workflow within the team.
Education
University of Nigeria, Nsukka
Bachelor of Science in Plant Biotechnology-
Certifications
IT Support - Digital Witch Community
STR Property Management/Rental Arbitrage - Digital Hospitality Hub
Hands on Project Management BootCamp
