Onyinye Celestina Ugeri

ONYINYE UGERI LinkedIn URL- https://www.linkedin.com/in/onyinyeugeri Upwork Link https://www.upwork.com/freelancers/~0145b572dfddf60c93?mp_source=sh are SUMMARY ● Organized and problem-solving phone call admin assistant successful at managing multiple projects with a can-do positive attitude. ● Effective communication on Skype, Slack, Zoom, and Google Teams. ● Laser-focused and proactive with core values bordering on strong work ethics, professionalism, and Integrity. WORK EXPERIENCE Upwork Freelancer (Remote) — Phone call Admin Assistant AUGUST 2024 — Present ● Phone call and chat support to USA-based numbers using structured scripts. ● Data entry of clients’ information on notes. ● Follow up on clients instructed by supervisor Dilton Associates Abuja, Nigeria — Volunteer Virtual Assistant AUGUST 2022 - July 2024 ● ● ● ● ● ● Scheduled meetings for executive members using Google Calendar. Developed team communications and information on Slack and Canvas. Managed the CEO's email inbox efficiently. Generated prospective leads and turns 60% into quality clients. Organized local travel arrangements for the engineering team. Created paperwork using data processing tools. Gyra Navigations, Lagos Nigeria — Customer Service Officer SEPTEMBER 2008 - AUGUST 2010 ● Worked both independently and collaboratively to coordinate qualitative repairs and maintenance of motor vessels' radio communication equipment. ● Collected work orders from clients. ● Communicated equipment faults to field engineers and advised on particular repair practices. ● Prepared materials for reports and presentations to supervisors. ● Engaged in the tracking of equipment itineraries from the supply 19 Dormat Street Onitsha, Nigeria, 430213 (-- TECH SKILLS ● Customer focus and quality service delivery ● Travel planning using Tripit, Wanderlogs. ● Expense tracking ● Data entry ● Meeting scheduling ● Email Inbox management ● Report writing and Presentations using Google Slides, Canva, and MS PowerPoint ● Use of Skype, Slack, Zoom, and Gmail for effective communication ● Data processing using MS Office Suites and Google Workspace ● Lead generation using Apollo, LinkedIn sales navigator ● Basic knowledge of Asana, trello and Quickbooks INTERESTS ● Cooking ● Meeting people ● Traveling company, Kelvin Hughes, UK ● Followed up with clients on the status of repaired equipment through emails, phone calls, and physical meetings. EDUCATION Nwafor Orizu College of Education, Nsugbe Nigeria — Postgraduate Diploma in Education (PGDE) (Distinction) DECEMBER 2015 - DECEMBER 2016