I am a dedicated customer support and experience professional with a strong background in managing customer inquiries, optimizing team performance, and enhancing overall satisfaction. Having worked in high-volume, customer-centric roles, I’m skilled at finding efficient solutions to customer issues and coaching teams to provide exceptional service. I thrive on building positive relationships, improving processes, and using CRM tools to streamline interactions. Driven by a commitment to quality and empathy, I’m passionate about creating lasting customer satisfaction and success.