Onyenemere Grace Nwakaego

GRACE ONYENEMERE Abuja, FCT 901101 | - |-| https://www.linkedin.com/in/grace-onyenemere-a- SUMMARY ● Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. ● Focused and communicative individual possessing superb data entry, time management and customer service skills. ● Creative Freelance Writer with experience in exceptional writing, editing and proofreading skills. ● Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. ● Excels in Sales management tasks with efficiency and accuracy. ● Proficient in monitoring security and serving diverse customer needs. EDUCATION Michael Okpara University of Agriculture – Umudike, Umuahia. Abia State. Nigeria September 2018 – January 2022 Bachelor of Agribusiness : Accounting WORK EXPERIENCE Virtual Assistant | Freelance on Upwork Aug 2022 - Current ● Completed business correspondence, transcription and data entry. ● Managed electronic and paper filing systems by updating paperwork, maintaining documents and accurately recording information. ● Maintained supervisor's calendar and set up reminders for meetings and appointments. ● Kept extensive contact list updated with new contacts and changes to existing contacts. ● Researched topics and events to support supervisor's work agenda and projects. Freelance Content Writer | Webnovel Sept 2020 - Current ● Used Microsoft Word, Google Docs to store and share created documents. ● Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content. ● Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating and authentic approach. ● Authored 4 books with style and voice to fit selected genres. Direct Sales Marketer Jan 2020 - Current Wendy's Cakes and Pastries – Kubwa, Abuja, Federal Capital Territory. Nigeria ● Managed all field sales and service promotions for business. ● Identified appropriate marketing channels and target customers for advertising. ● Met customers to discuss and demonstrate products. Assistant Sales Representative Sept 2021 - Sept 2022 Federal Housing Authority – Asokoro, Abuja, Federal Capital Territory. Nigeria ● Organized sales paperwork and presented proposals. ● Retained excellent client satisfaction ratings through outstanding service delivery. ● Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements. SKILLS ● Accounting and finance ● Sales and marketing understanding ● Goal Attainment ● Customer Accounts Management ● Accounting familiarity ● Payroll and budgeting ● Social media knowledge ● Scheduling and calendar management ● Travel planning ● Presentation design ● Meeting minutes ● Project planning ● Report Development ● Program files maintenance CERTIFICATIONS ● Virtual Assistant Training, ALX - November 2022 ● ACCOMPLISHMENTS ● Successfully launched business (Wendy’s Cakes and Pastries) ● Achieved positive results (increase in sales) through effective advertising, marketing, and customer service ● Resolved product issues through consumer testing