I'm a proactive and solutions-driven professional with expertise over 5 years of experience in IT support, customer success management, and full-stack development. Skilled at diagnosing and resolving technical issues, enhancing customer satisfaction, and delivering tailored IT solutions. Proficient in modern web development technologies, troubleshooting systems, and fostering strong client relationships. Committed to driving operational efficiency and ensuring customer-centric solutions in fast-paced, remote, and dynamic environments.