I am Onwumere Confidence Chioma a highly Experienced and skilled Virtual Assistant and Customer service provider,with over 5 years experience across the hospitality,media,telecommunication, and the banking industry,both onsite and remotely.
One of my core value as an experienced customer service provider is to ensure that my clients have the highest job satisfaction at the fastest time possible.
I provide valuable and result-oriented experience for my clients. I am a fast learner, who has extensive experience with several Apps and tools. I am also willing to learn about any app that will help in the smooth running of your organization.
I also combine my Technical and Soft skills to ensure seamless operations with any organization that I work with, such skills are:Effective Multitasking
Excellent Verbal and Written communication skills
Great Team Player
Attention to details
Open to learning and corrections
Astute Data Entry skills ( Digitalization of data, Invoicing, Inventory)
Customer service support via phone, email and chat
Quick Response
Inbound and Outbound correspondence
Ticketing
Email Management
Calendar management and scheduling
Social media management
Data ScrappingÂ
Online Research
Sales expertise
I am a Self starter, Flexible, Coachable, always seeking solutions to challenges and encouraging Growth.
I take that Burden of extra work OFF you and enable you focus on the more important aspects of your business.
I am always available to communicate, you can reach out to me lets interact further about your customer service and virtual assistance needs and expectations.