Onwukwe Chinasa

Chinasa Blessing Onwukwe Surulere, Lagos state | - |-|https://www.linkedin.com/in/chinasaonwukwe Profile An Experienced Executive Assistant adept at providing high-level administrative support to C-suite executives. Exceptional organizational and multitasking skills, with a proactive approach to managing priorities in fast-paced environments. Known for discretion, sound judgment, and delivering results under pressure. Skilled in coordinating schedules, managing travel, and facilitating communication. Strong interpersonal and communication abilities. Seeking to optimize efficiency in a dynamic organization. Experience CUSTOMER SUPPORT ACCOUNT MANAGER | TEK EXPERTS | AUGUST 2023 - PRESENT        Proactively schedule a Major Incident Response Plan (MIRP) for customers to be executed by Microsoft Cloud Architect. Monitor customer health metrics to identify risks and address potential challenges before they impact success. Provides data-driven insights to showcase the value of Microsoft solutions and their alignment with customer goals using tools like PowerBI, ESXP, and Copilot. Identify opportunities to optimize usage and unlock the full potential of Microsoft’s offerings. Align customer objectives with Microsoft solutions, ensuring a roadmap for achieving desired outcomes. Drive the adoption of Microsoft products and services like Azure, Microsoft 365, and Dynamics 365. Conduct regular Customer Success Delivery Reviews (CSDR) to highlight progress, identify challenges, and propose improvements. EXECUTIVE ASSISTANT | WHITFIELD VENTURES LIMITED | APRIL 2021 – JULY 2023  Coordinated with the departmental managers and collated weekly reports of management.  Reminded the executive director of his appointments and meetings.  Coordinated weekly report and present to the Executive Director  Maintained confidential documents and details.  Reviewed and followed up on to-do tasks and ensured that weekly targets are met in all departments.  Provided comprehensive support to the CEO and senior management, managing schedules, correspondence, and meeting logistics.  Coordinated domestic and international travel arrangements, including itineraries, accommodations, and expense reports.  Prepared confidential documents, meeting agendas, and presentation materials.  Served as the first point of contact for internal and external communications on behalf of executives.  Assisted in organizing high-level meetings, board sessions, and corporate events. EXECUTIVE ASSISTANT | DYNMA APPAREL | AUGUST 2019 – MARCH 2021  Assisted with onboarding new apprentices, interns, and hires by preparing documentation, organizing orientation sessions, and coordinating with the CEO.  Coordinated high-level meetings, interviews, and recruitment schedules for executives, ensuring a smooth interview process for candidates and stakeholders.  Assisted in the planning and executing of fashion shows, product launches, and other high-profile events.  Collaborated with various departments to ensure seamless communication and coordination of tasks related to fashion projects.  Conducted preliminary candidate research, including reviewing resumes and background checks to ensure candidates met initial qualifications.  Acted as a liaison between the executive and internal/external stakeholders, including clients, designers, suppliers, and partners. ADMINISTRATIVE ASSISTANT | MINISTRY OF AGRIC. & NATURAL RESOURCES | JAN. 2018 – JULY 2019  Acted as the primary point of contact between the Chief Agriculture Officer (CAO) and internal/external stakeholders, demonstrating strong interpersonal and communication skills.  Assisted in project planning, prioritization, initiation, execution, and training, as well as fostering collaboration of the ministry and farmers.  Skillfully managed administrative responsibilities of some college interns including incident reports, handlingof confidential information, and conflict resolution.  Served as a liaison between the CAO, farmers, and interns. This included screening the CAO’s visitors, answering questions with tact and diplomacy, taking messages, and directing complaints forappropriate resolution. Education M.TECH | DECEMBER 2022 | UNIVERSITY OF NIGERIA, NSUKKA B. ED | AUG 2016 | UNIVERSITY OF BENIN, BENIN CITY Skills & Abilities · Tech Savvy · Research skills · Proven ability to handle confidential information with discretion. · Time Management · Strong written and verbal communication skills. Certification  Chartered Institute of Personnel Management References Available on Request · · · · · Proficient in Microsoft Office Suite Adaptability and Continuous learning Exceptional organizational and time-management skills. Knowledge of Asana, Trello and google calendar. A willing and ready learner.