Onuoha Chiamaka

ONUOHA CHIAMAKA JOY Professional Summary Detail-oriented Virtual Assistant with 3+ years of experience providing exceptional administrative and operational support to startup founders, CEOs, and entrepreneurs. Proficient in managing calendars, digital records, and multi-tool workflows to streamline business processes. Strong organizational and time-management skills, professional communication, and tech-savviness with MS Office, Google Workspace, and project management tools. Key Skills ●​ Administrative & Correspondence Support: Handling emails, calls, general correspondence, document preparation, and presentations​ ●​ Calendar & Meeting Management: Scheduling meetings, managing reminders, and coordinating travel arrangements​ ●​ Project & Database Management: Digital file organization, data entry, database upkeep, report generation​ ●​ Tech Literacy: Proficiency in MS Office (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Drive), Asana, Trello​ ●​ Extended Capabilities: Social media management (content scheduling, engagement) and familiarity with project management tools.​ ●​ Soft Skills: Excellent written and verbal communication, confidentiality, professionalism, independent initiative, strong organizational mindset​ Professional Experience Virtual Assistant, Moglow Skincare International​ 2024 – Present ●​ Managed all client and executive communications (emails and phone calls), maintaining professional and timely correspondence​ ●​ Organized executive calendars, scheduled meetings, and managed reminders for efficient workflow​ ●​ Created reports and presentations and maintained digital records and files for easy retrieval and process continuity​ ●​ Led social media efforts—creating content, scheduling posts, and driving engagement, increasing online reach by 35%​ ●​ Used Asana and Trello to track task status and project deadlines, ensuring consistent deliverables​ Virtual Assistant / Customer Support, Jayco Tech Electricals & Electronics Enterprise​ May 2022 – January 2024 ●​ Supported the CEO with calendar management, travel coordination, and meeting logistics​ ●​ Processed invoices, maintained expense reports, and managed financial records with accuracy​ ●​ Delivered customer support (email and chat), addressing inquiries with professionalism and clarity​ ●​ Organized virtual events and webinars—handling logistics, registration, and post-event follow-up​ Freelance Virtual Assistant​ February 2024 – June 2024 ●​ Managed multiple client engagements with strong service standards and timely delivery​ Admin Support Role (Personal Project)​ December 2022 – January 2023 ●​ Offered comprehensive admin support by handling email, customer service interactions, and social media management​ Education & Certifications ●​ Bachelor’s Degree in French​ Abia State University, Uturu | November 2009 – November 2014​ ●​ Certifications:​ ○​ Virtual Assistance Certification (ALX Africa)​ ○​ In‑Demand IT Support Skills (Digital Witch)​ ○​ IT Support Fundamentals (Google)