UGOCHUKWU Onuigbo
Awka-
Enthusiastic fresh graduate eager to contribute to team success through hard work,
attention to detail and excellent organizational skills. Articulate, energetic and resultsoriented with multitasking abilities and exemplary passion for developing relationships,
cultivating partnerships and growing businesses.
Currently seeking a challenging opportunity in a fast paced professional environment for
career advancement and value creation.
Personal Details
Currently Employed: Yes
Date of Birth:-
Highest Level of Education: Undergraduate
Industry: Customer Service, IT Operations & Helpdesk, Other
NYSC Status: Completed
Work Experience
Customer Support Service
3Lite Ventures Awka - Awka Anambra
January 2017 to Present
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Identifying customer needs
Helping them resolve their issue.
Responding to customer's queries on product and services.
Analyzing and reporting product malfunction.
Managing calls
Generating sales lead.
TEACHER (NYSC)
ENGLISH and FRENCH
October 2019 to November 2020
Ondo State Oil Producing Areas Development Commission.
Designed lesson plans and notes to meet learning requirements and instill
comprehensive knowledge of English and French language in students.
Communicated with students in French to foster oral proficiency.
Expanded student understanding of texts by spearheading in-depth discussions and assigning
exploratory essays to help students articulate knowledge.
Administered exams and tests to determine comprehension rates among students.
Education
Bachelor of Arts in FRENCH
Nnamdi Azikiwe University Awka, Anambra State
2018
Ovom Girls' High School Aba Abia State
Skills
• Proficient in Microsoft Application Packages. Initiative and Self-Motivation
• Skilled and effective communicator.
• Planning and Organising
• Excellent interpersonal skills.
• Problem Solving
• Ability to learn fast and manage information. Personal Effectiveness
• A good team player.
• Time Management
• Potential to adapt to new job challenges. Research Skills
• Ability to work with minimal supervision. Data entry
• Phone support
Links
https://www.linkedin.com/in/ugochukwu-onuigbo-b-
Awards
Award of Service
May 2019
Severed excellently as the Secretary National Association of Catholic Corpers Ilaje Zone, Ondo State
Certifications and Licenses
Introduction to CRM with HubSpot
September 2021 to Present
Jobberman Soft-Skill Certificate
January 2021 to Present
Certificate of Attendance Data Entry Course
June 2021 to Present
