Onuhesther97@Gmail.Com

contact Anambra, Nigeria-- Skills Social media management Administrative skills Problem solving Communication skill Creative writing Graphic design (Canva, pixlebs) Time management and organisation Decision Making Critical thinking Educational Background Enugu state University of science and technology(Nigeria) Bachelor of Art (Education) in Guidance and Counseling- Odumegu Ojukwu Polytechnic Nnewi,Anambra state (Nigeria) Ordinary National Diploma in Public Administration —- Languages English Referral Available on request ONUH ESTHER CHINENYE Administrative Support Specialist with Social media & Content writing Skill Profile Dedicated and organised administrative professional with experience in social media management and content writing. Team player, and Talented in storytelling, creating engaging contents and manage multiple tasks efficiently. Career Summary Social media manager/Content writer Volunteer at Kapkonsult Admin Pro (Remote) 2024 managed multiple Social media platforms such as Facebook, Instagram and LinkedIn ensuring a consistent brand voice and message. Boosted online engagement rates with the creation of compelling and visually appealing content. Provided exceptional customer service through replying to comments and messages. Front Desk Officer Gladdekvile Properties Ltd (Enugu, Nigeria) Greeted guests at front desk and engaged in pleasant conversations while managing check-in process. Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees. Handled sensitive customer information with confidentiality, Adhering to company's guidelines. Resolved Customer issues and quickly notified supervisor immediately. Assisted in co ordinating of company's events, contributing to successful and well organised function. Once interviewed a candidates for a particular role in the organisation. Answered calls and managed emails including the company's social media pages by replying to comments, inquiries and other issues.