Onuegbu Mercy
Futo Road, Owerri, Imo State,460001
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PROFESSIONAL SUMMARY
Detail-oriented and tech-savvy Virtual Assistant with over 5 years of experience providing remote
administrative support to clients across diverse industries. Adept at managing schedules, coordinating
projects, handling correspondence, and leveraging technology to streamline operations. Known for
maintaining confidentiality, meeting deadlines, and delivering exceptional client satisfaction. Seeking to
utilize my expertise to support business efficiency and growth.
CORE COMPETENCIES
Calendar and email
management
Data entry and database
management
Project coordination and task
prioritization
Arowwai Industries
virtual assistant
Social media management
and content scheduling
Research and report
preparation
PROFESSIONAL EXPERIENCE
Proficiency in remote tools
(e.g., Zoom, Slack, Asana,
Trello)
Oct 2022 - November 2024
Manage multiple clients’ schedules, emails, and appointments, ensuring deadlines and priorities are
met.
Conduct in-depth research for business projects, preparing detailed reports and presentations.
Provide social media management, including scheduling content and monitoring engagement.
Handle invoicing and expense tracking to maintain accurate financial records.
Streamline workflows by implementing tools like Trello and Google Workspace, boosting productivity by
30%.
Administrative Assistant
Workwized Company. June 2023-Augst 2024
Coordinated calendars, arranged travel itineraries, and organized meetings for executives.
Oversaw document preparation, editing, and file management for various projects.
Acted as the point of contact for internal and external stakeholders, ensuring seamless communication.
Reduced administrative task completion time by 20% through process optimization.
Certification
ALX Certification in Virtual Assistant
Achievements
Successfully managed administrative support for 5+ clients simultaneously, achieving 100%
satisfaction rates.
Implemented a task management system that improved project tracking efficiency by 40%.
Designed and executed a social media strategy for a client, resulting in a 25% increase in engagement.
Education
Computer Science
Federal university of Technology Owerri 2021
Digital Witch IT Support Program
Certificate in Digital IT Support August 2024 Goedra skills Acquisition
Diploma In Skills Acquisition June 2018 Township Secondary school
High School Leaving Certificate January 2014
Technical Skills
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Skilled in remote collaboration tools (Slack, Zoom, Teams)
Familiar with task management tools (Asana, Trello, ClickUp)
Languages
English: Fluent (Professional proficiency)
Igbo: Fluent (Native proficiency)
Availability: Fully remote, flexible working hours
References: Available upon requests.
