As a professional Administrative Officer (on-site) who has worked for more than four years and since then I've been able to build myself by attending training on virtual assistant due to the passion I have in assisting people. In my career as a virtual assistant, I have gained excellent communication skills both written and verbally. I am proficient in using Customer Relationship Management tools such as HubSpot, Zendesk, Slack etc. and Project Management tools such as Trello, Click ip, Zapier etc. enhancing efficiency in task coordination and project tracking. Seamlessly coordinate and schedule Appointments and meetings, organize files, skillfully manage and organize email correspondence to ensure prompt responses and effective communication. I will be able to address basic customer inquiries with a focus on delivering exceptional service and building positive client relationships. I have the ability to work independently, prioritize tasks and consistently meet deadlines even in a fast-paced environment. I will always maintain strict confidentiality of sensitive information to uphold privacy and security standards. I'm always ready to learn and re-learn, collaborate with team members and other virtual assistants to ensure effective communication and coordination. I have a strong problem-solving skills and resourcefulness. I have a strong organizational and multitasking abilities with the capability to manage multiple priorities simultaneously and maintain efficiency. I conduct comprehensive internet research to gather and analyze relevant data, providing valuable insights to support decision-making processes. As a virtual assistant, I'm highly good in providing comprehensive administrative support to ensure smooth operation of my client's business. I must say that I pay attention to details and accuracy in completing tasks.