Ononiwu Love Chinyere

ONONIWU LOVE C. Virtual Assistant | Data Entry Specialist | Canva Designer - | - | Lagos, Nigeria | linkedin.com/in/love-ononiwu-8a- PROFESSIONAL SUMMARY Results-driven Virtual Assistant with 2+ years of experience supporting logistics and energy sector clients across data management, customer service, and graphic design. Proven ability to maintain 99% data accuracy across high-volume tasks, resolve customer escalations, and deliver branded visual content on deadline. Available immediately to help busy founders and teams reclaim time, stay organized, and run operations smoothly. CORE COMPETENCIES Email & Calendar Management Data Entry & Accuracy Customer Support Canva Graphic Design Admin & Operations Support Social Media Management Travel & Meeting Scheduling CRM & Spreadsheet Tools Clear Written Communication WORK EXPERIENCE Eazi Wheels Logistics LTD Data Entry Specialist Jan 2025 – Present • Processed and updated high-volume logistics data across spreadsheets and databases with 99% accuracy rate, ensuring zero operational errors. • Maintained strict confidentiality protocols while handling sensitive shipment and client records for a fast-growing logistics company. • Organized and cleaned datasets to enable faster reporting, reducing data retrieval time for the operations team. • Consistently met tight daily deadlines across multiple concurrent data tasks without compromising quality. Mr. T Car Wash Graphic Designer (Canva) Jan 2026 – Present • Designed promotional flyers and branded social media content that directly supported customer acquisition campaigns. • Developed a consistent visual identity across all marketing materials, aligning designs with brand tone and target audience. • Delivered all design assets on schedule, adapting quickly to client revision requests and business priorities. Heliosten Energy Customer Support Specialist 2024 – 2026 • Managed inbound customer inquiries via chat and email, providing prompt, professional responses that improved overall satisfaction scores. • Resolved complaints and service escalations efficiently, turning difficult interactions into positive client experiences. • Maintained detailed communication logs and follow-up records, ensuring no customer query went unresolved. EDUCATION Federal University of Technology, Owerri B.Tech in Biotechnology 2021 – 2025 Strong foundation in research, documentation, and data analysis — skills directly transferable to virtual assistance and administrative roles. TOOLS & LANGUAGES Tools: Canva, Google Workspace, Google Calendar, Google Meet, Microsoft Office, Trello, Slack, Notion, Zoom, Asana, Monday.com, Calendly, Buffer, HubSpot, Zoho CRM Language: English (Fluent) WHAT CLIENTS SAY "Love is highly reliable, detail-oriented, and delivers quality work consistently. Her data accuracy and responsiveness made a real difference to our operations." — Available upon request (Eazi Wheels Logistics LTD)