I have more than 5 years experience with customer service and have experience using Zendesk, Asana, Slack, Toky, and Dixa for work.
I also have experience as technical support for a telecoms company and can work with any time zone.
A fast learner and a team player, I don't require a lot of training and micromanaging to excel at my position. I have also led a small team of support agents to make sure everyone works at their best and that the customers all experience the same amount of satisfactory service as per company policy.