Oni Opeyemi Francis

OPEYEMI ONI - Salesforce 4X Certified | Trailhead All-Star Ranger -Lagos, Nigeria LINKEDIN | TRAILHEAD | PORTFOLIO SUMMARY Highly motivated and professional Salesforce Enthusiast who recently got the certification and some hands-on experience working on the platform. Proficient in creating user stories, business process mapping, building solutions that meet the organization’s standard, and iteratively communicating with stakeholders. Possess exceptional communication, problem-solving, and interpersonal skills with a proven ability to work independently and as part of a team. EDUCATION ALX Salesforce Cohort- University Of California, Irvine Salesforce Fundamentals- LAUTECH University Physiology 2011 – 2016 SKILLS Salesforce CRM Fundamentals and Customizations Sales Operations Data Analysis (Reports & Dashboards) Business Process Mappings Business Development Concepts Business automation using Flows AI enthusiasts SQL & SOQL Third-party tools like Copado, DemandTools, PROFESSIONAL EXPERIENCE Salesforce Admin Clicked | 2023 - Present Reduced data inaccuracies by 30% and decreased manual data entry time by 50% using automations Provided real-time access to accurate, actionable data, leading to better-informed decisions and improved efficiency by 15%. Created user stories and BPMs that improved collaboration between business and IT teams, resulting in more efficient project execution. Collaborated with cross-functional teams across large implementations such as AI quests, Sales team sprints, Business automation and lots more Successfully designed and implemented solutions utilizing AI capabilities within Salesforce, demonstrating an aptitude for leveraging advanced technologies to improve business outcomes. Salesforce Customization Project Trailhead & University of California, Irvine | 2023 CERTIFICATIONS Salesforce Admin Certification Salesforce PAB Certification Salesforce Associate Certification Salesforce AI Associate Certification Sales Ops Specialist LinkedIn Marketing Certification Content Marketing Certification Copywriting Certification Led a successful project to customize a Salesforce CRM instance based on business requirements, resulting in enhanced efficiency and productivity. Strengthened expertise through data analysis and reporting certifications, contributing to datadriven decision-making. Proficiently configured and customized Salesforce CRM instances while continuously improving skills, and facilitating organizational success.