ONASIS
ARIES
CAMPOS
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19B16 Tennessee St., Anunas,
Angeles City, Pampanga 2009
SKILLS
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Exceptional verbal and written
communication skills.
Extensive background in business
development, sales, negotiation,
closing, with both strategic and
tactical planning capabilities.
Advanced B2B, B2C, Direct, and
Consultative selling styles.
Experienced in customer care and
provision of inter-department
client services.
Expert in data analytics and
report writing.
Efficient organizational skills.
Supervisory and management
skills.
Proficiency in utilization of MS
Office, including Word, Excel and
PowerPoint, Flash Presentation,
multimedia/audio-visual
instructional materials and
Google applications.
Advanced knowledge in research
and report generation.
Outstanding interpersonal and
social skills.
PROFESSIONAL SUMMARY
Being a nurse and a psychologist, I am a social person by heart and have
gained experience in various jobs through the years that relied heavily
on interaction with people. A twist of fate got me into sales and later
into customer support. The feeling of being able to assist people based
on their wants, interests, and needs has been so fulfilling that I have
easily embraced and excelled in such roles.
What I bring to the table:
Sales and marketing, business development, project management,
product presentation, market analysis, strategic and tactical sales
planning, sales events organizing, networking, sourcing and
recruitment, talent acquisition, training and assessment, process
improvement, customer support, technical support, administrative
support.
PROFESSIONAL HISTORY
Clipboard Health - Regional Sales Manager - Freelance
San Francisco, CA • 01/2019 - Current
Clipboard Health, Innovative Staffing and Manpower Services - my job is
to make healthcare facilities realize that having us as a partner is both
cost-friendly and operations-efficient, and thus drive revenue via the
acquisition of regional partners.
YNK Management Consulting Services - Co-Managing Partner
Angeles, Pampanga • 11/2018 - Current
Health & Safety Management Services for Architectural, Engineering,
and Construction - my job is to make sure we deliver our promise of the
modern approach throughout the course of the project, covering all
aspects of operations: from policy creation to on-ground execution.
PLDT - Freelance Agent
San Fernando, Pampanga • 09/2018 - Current
Fiber High-speed Broadband Sales - my job covers on-field business
development, customer service, and tech support all rolled into one.
SupportNinja, Inc - Staffing Manager / Interim Territory Sales Head for
account & Team Leader
Angeles, Pampanga • 05/2018 - 07/2018
Harvard Partners (Staffing and Recruiting) The Staffing Manager / TSH is
responsible for account deliverables including, but not limited to,
handling of staffing requests and demands, partnership proposals, job
postings, providing customer care to partner healthcare facilities,
conducting recruitment calls and activities, strategic planning for temp
staffing, partner acquisition & retention, submitting required reports,
and completing ad hoc assignments.
Key accomplishments:
Mastered the use of Shiftboard within a week, instead of the
projected 1 ½ month learning duration.
• Successfully handled both California and Washington Temp Staffing &
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EDUCATION
La Union College Of Nursing
San Fernando, La Union
March 2008
Bachelor of Science: Nursing
Saint Louis University
Baguio City
March 1999
Bachelor of Science: Psychology
La Union Cultural Institute
San Fernando, La Union
March 1994
High School
K. R. Smith School
San Jose, CA 1989
Elementary
HR functions.
Major contributor to the growth of the Temp Staffing operations in
California.
• Worked well beyond the designated job description to compensate
for manpower loss in major positions of the account.
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SupportNinja, Inc. - Administrative Consultant - Harvard Partners
Angeles, Pampanga • 01/2018 - 04/2018
Harvard Partners (Staffing and Recruiting)
The Administrative Consultant is responsible for account deliverables
including, but not limited to, handling of staffing requests and demands,
conducting recruitment calls and activities, submitting required reports and
completing ad hoc assignments.
SupportNinja, Inc. - Research Analyst - CrossBorder Solutions
Angeles, Pampanga • 05/2017 - 01/2018
Accounting and Taxation Research Analyst is responsible for account
deliverables including, but not limited to, conducting assigned
researches, submitting required reports and completing ad hoc
assignments.
Convergys - Team Lead
Angeles, Pampanga • 12/2016 - 04/2017
Team Lead Trainee - AT&T DirecTV ACE 2.0 (Sales and retention with
basic support) is responsible for all team lead deliverables, but not
limited to, managing and coaching agents in attaining all sales and
retention major metrics, submitting required reports and completing ad
hoc assignments.
Key accomplishments:
Supervisor and coach of the newest hires at the time of promotion
to TLT.
• Team collectively performed immediately after transition to full
phone time.
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Convergys - Subject Matter Expert
Angeles, Pampanga • 01/2016 - 12/2016
Subject Matter Expert Level 2 Technical Support - Dell Landing Queue
(Support and Sales) SME (L2 support) is responsible for, but not limited
to, providing real-time assistance for Technical Support agents,
implementing account directives, and submitting assigned evaluations
and reports.
Key accomplishments:
• Co-handler and mentor of the newest hires at the time of promotion
to SME.
• Key contributor to the turnaround of the team ranking from last to
first in less than 2 months.
• Co-initiator of the case ownership system later adapted by the
account and implemented across all teams.
• Endorsed by Team Manager for TLT position after 3rd month as SME.
Convergys - Technical Support Agent
Angeles, Pampanga • 09/2015 - 01/2016
Dell Landing Queue (Support and Sales) Technical Support is responsible
for, but not limited to, answering and initiating a variety of real-time
inbound and outbound voice and non-voice based support and sales
services to end-user and business clients.
Key accomplishments:
• Major contributor to needed overtime demanded by the account.
• Endorsed by Team Manager for Level 2 Support position after 3rd
month as Technical Support.
Expert Global Solutions, EGS-NCO Clark - Customer Service Representative
Angeles, Pampanga • 02/2015 - 05/2015
T-Mobile General Care (Support and sales) CSR Gen Care is responsible
for, but not limited to, answering and initiating a variety of real-time
inbound and outbound voice and non-voice based services.
Key accomplishments:
• Results plotted a sharp upward learning curve as training progressed.
• All performance metrics were met prior to team endorsement.
• Obtained an "Expert Level" rating by QA at latter part of training.
Philam Life - Premier Leader Developer
San Fernando, La Union • 07/2014 - 02/2015
Financial Adviser (PLD - FA) of Sanglay Agency - La Union
The PLD - FA is responsible for, but not limited to, delivering specific
revenue quota for the company.
Key contributions:
• Established partnerships with Department of Education, Commission
on Higher Education and the Parent-Teachers Association, pushing
for cost-efficient insurance for students.
• Initiated collaboration with Department of Social Welfare &
Development in providing insurance for indigent constituents of the
Pangkabuhayan Progran.
• Refined selling skills of new financial advisers.
Globe Telecom - Territory Sales Head
Urdaneta, Pangasinan • 07/2010 - 10/2014
Pangasinan East (Central Luzon), July 2010 – November 2010
Pangasinan East (North Luzon), November 2010 – February 2014
La Union (North Luzon), February 2014 – October 2014
The Territory Sales Head - Broadband Direct Sales Channel (TSH - BBDSC) is
responsible for, but not limited to, delivering specific sales targets for
Key Performance Indicators (KSIs) of the company.
Key contributions:
• Immediately improved the liquidation process of the Territory
Distributor
• Eliminated the malversation of project funds and SIM allocations by
establishing effective inventory, auditing and counter-checking
measures of project executions.
• Co-conceptualized and successfully executed the first ever Campus
Showdown, achieving SIM sales of more than 200% vs target.
• The Campus Showdown was eventually adapted by Trade Marketing
as a mainstay project in all areas and executed at the national level.
• Successfully restructured and reorganized the sales force in
broadband business, taking Pangasinan East from the national
bottom 10 and making it the top performing Territory in North
Luzon, ending 2013 with more than 150% performance across all
sales & revenue KPIs.
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Improved the hiring, training and retention of excellent sales agents
while maintaining the second lowest sales churn (subscriber fallout)
percentages at the national level.
Proponent of the Broadband Mapping Project, starting in Pangasinan
East, which was eventually adopted and implemented across all
territories as a tool for designing localized trade marketing
programs.
Conceived, designed and utilized the Motorized Agent concept of
deployment, deviating from the traditional panel-deployment,
resulting to increased productivity of agents by more than 200%.
Exposed inefficiencies and inaccuracies of the current sales maps via
extensive field testing, prompting top management to review and
adjust as necessary to ensure continued broadband growth in sales
and revenue.
Introduced LTE broadband to 9 new locations and successfully
nominated 18 new sites for new LTE facilities, increasing the total
selling space of Pangasinan East by more than 200%.
Provided in-depth assessment of the broadband business in La Union,
eventually exposing previous lapses in sales planning and execution.
Sansan Marketing - Negotiator For Globe Telecom Business Developm
ent Manager
Urdaneta, Pangasinan • 03/2010 - 06/2010
Key contributions:
• Re-established partnerships with the major educational institutions
in Pangasinan previously soured due to inconsistencies in the
delivery of freebies & cash sponsorships.
• Re-negotiated terms of event sponsorships and execution of
in-school projects, giving more leverage to Globe's Marketing.
• Established partnerships with new fast-growing educational
institutions, allowing wider and faster business development.
• Successfully endorsed to institution heads the advantages of
Txtconnect, the text blast software packaged with partnership
deals.
Ads In Motion, Globe Telecom TSH - Project Coordinator / Territory In
formation & Recruitment Specialist
Urdaneta, Pangasinan • 01/2010 - 03/2010
The Project Coordinator / Territory Information & Recruitment
Specialist for Globe Telecom TSH – East Central Pangasinan is
responsible for, but not limited to, ensuring proper scheduling &
execution of all the calendar activities and appointments of the
designated sales area.
Key contributions:
• Successfully supervised 60 broadband sales agents, ensuring proper
daily deployment.
• Identified pain points of the panel hire deployment system and
endorsed to TSH for proper analysis and planning.
• Provided all-around admin support to both the ASH and the TSH,
including facilitation of liquidations, business review, PowerPoint
enhancements, writing & delivering correspondence, conducting
on-field checking of project executions and organizing Business
Opportunity Meetings with potential partners.
• Provided valuable insight of the Ilocano market, paving the way to
better program proposals and designs.
Benguet State University - English Tutor
La Trinidad, Benguet • 12/2009 - 01/2010
Key contributions:
• Successfully handled and tutored the more advanced students (e.g.
teachers, businessmen).
Picart International Professional Career Development Center
Baguio City, Benguet • 07/2008 - 11/2009
Lecturer / Course Designer / Researcher / Marketing Manager
(equivalent to 3 NLE review seasons + 2 NCLEX review seasons)
Key contributions:
• Contributed significantly to the 150% growth in nursing review enrollment
August 2008 via marketing through network of student leaders.
• Provided valuable input in the improvement of the nursing psychology
module.
• Re-designed and enhanced educational games, including the adaptation of
Jeopardy.
• Negotiated and established partnerships with major educational
institutions in the provinces of La Union, Isabela and Tarlac, contributing
an additional 20% growth in nursing review enrollees in
2009.
• Effectively assumed lecturer responsibilities in 3 major locations: Baguio,
Vigan and Legaspi.
TEALCROFF Technonet - Operations Manager
San Fernando, La Union • 05/2002 - 05/2003
Key contributions:
• Quickly became the leading internet café in less than 2 months,
cutting the expected ROI timeline to less than 8 months.
• Successfully expanded sales & marketing of computer parts &
accessories coverage into the province of Ilocos Sur in less than 4
months.
Lorma Colleges - Alumni Relations And Placement Officer
San Fernando, La Union • 10/2001 - 04/2002
Key contributions:
• Conceptualized all programs and directions for Alumni Relations and
Placement.
• Successfully established partnerships with secondary education
institutions in La Union.
University of Baguio - Guidance Counselor
Baguio, Benguet • 05/2001 - 10/2001
Responsible for Guidance and Instructional services including.
• Guidance and counseling.
• Establishment of peer counseling.
• Managementof student absentees and delinquents.
• Entrance and Aptitude test administration and evaluation.
• Student information filing and utilization for the Colleges of
Criminology, Commerce and Education.
• Instructional positions in the subjects of General Psychology,
Guidance & Counseling and Social Orientation.