Onajite Omosigho

I'm a Virtual Assistant/Customer Support Specialist with over 13 years of experience in high-volume service environments. Skilled in handling customer inquiries, resolving complaints, and managing account-related issues with a strong focus on customer satisfaction. Proven ability to manage 60–80+ interactions daily with up to 98% resolution rate. Experienced in CRM systems, phone and email support, and customer retention strategies. Seeking a customer service or call center role to deliver excellent customer experiences and drive service efficiency.