ONAH DIVINEFAVOUR CHINEMEREM | Enugu, Enugu state, Nigeria
Professional Summary
Dedicated and highly organized Executive Assistant with over a year of experience providing
comprehensive administrative support to professionals. Proven expertise in calendar
management, travel coordination, and office operations across both Microsoft 365 and
Google Workspace. A proactive problem-solver skilled in QuickBooks expense management,
accurate transcription, and high-volume data entry. Committed to fostering a positive and
professional environment through exceptional communication skills, phone etiquette, and
meticulous event coordination.
Core Competencies
● Executive Support: Complex Calendar Management, Travel Scheduling , Meeting
Minutes & Transcription.
● Office Operations: Multi-line Phone Systems, Inventory Management, Filing & Front
Desk Operations.
● Technical Proficiency: QuickBooks, Microsoft Outlook, Google Calendar, Google
Workspace, Airbnb, Vrbo.
● Communication: Professional Proofreading, Client Interaction, Project Coordination,
Event Planning.
Professional Experience
Virtual assistant| Vina stores January 2023 - October 2025
● Executive Administrative Support: Serve as the primary point of contact for internal
and external stakeholders, managing high-priority email correspondence (30-50) weekly
and complex scheduling across Microsoft Outlook and Google Calendar.
● Financial & Data Management: Streamline daily workflows by utilizing QuickBooks for
invoicing and expense management, ensuring 40% accuracy in financial tracking and
reporting.
● Logistics & Events: Spearhead the coordination of executive travel itineraries and
high-impact corporate events, managing everything from venue booking to logistical
troubleshooting thereby reducing expenses by 45%
● Operational Efficiency: Maintain office productivity by overseeing inventory
management, optimizing filing systems, and providing professional phone
communication on multi-line systems.
● Administrative Coordination: Provided seamless clerical support, including
high-speed typing, transcription of board meetings, and rigorous proofreading of legal
and business documents.
● Client Relations: Managed front-office operations, greeting visitors and handling client
interaction via phone calls with a focus on exceptional customer service and
professionalism.
Education
Secondary School Certificate Examination Holy rosary College owani enugu Nigeria
B.Eng University of Nigeria, Nsukka
Technical Skills
● Software: QuickBooks, Microsoft Office Suite (Expert Excel/Outlook), Google Workspace,
Airbnb, Vrbo, Clickup, Airtable.
● Tools: Multi-line Phone Systems, Transcription Software, Zoom, Slack.
Other skills and services offered:
● Problem solving and strategic foresight
● AI tool management and workflow automation
● Complex calendar and travel logistics
● Project management
● Onboarding and culture
● Digital organization
● Budget and expense management